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Natasha Gray

Aspective Reports Record Q4

Exceeding its expectations, and defying trends in the Application Service Provider (ASP) market, Aspective, a U.K.-based provider of eBusiness solutions, yesterday reported an annual turnover in 2001 of more than $24 million (GBP 17 million). The company turned cash positive…

J.D. Edwards Offers Collaborative Forecasting

J.D. Edwards & Co. , the Denver, Colo.-based collaborative technology solutions provider, today announced the general availability of the Demand Consensus module, a new capability for collaborative forecasting.The Web-based application is designed to brings, planners, sales, executives, operations, customers, and…

Salesforce.com Inks Biometrics Firm

Salesforce.com, a provider of customer relationship management (CRM) software, today announced that online solution has been deployed by Identix Inc. (NASDAQ:IDNX), an international biometrics firm providing fingerprint biometric authentication, security, and identification solutions. Identix is using salesforce.com to help manage…

BT Ignite Upgrades SLAs

BT Ignite Content Hostinga division of the broadband business of British Telecom (BT) Group, yesterday announced a three-tiered suite of customer service initiatives to enhance its service level agreements (SLAs). The new suite incorporates Platinum, Gold and Bronze Service Management…

Salesforce.com Scores Again In Healthcare

Adding to a growing list of healthcare customers, Salesforce.com, the San Francisco, Calif.-based provider of online customer relationship management (CRM) software, today announced that SonoSite, Inc. , an international manufacturer of hand-held ultrasound equipment, has deployed salesforce.com’s online CRM solution…

Unisys Partners With Jamcracker

Securing another customer for its hosted delivery platform, Cupertino, Calif.-based Jamcracker, Inc., today announced a strategic partnership with e-business solutions firm Unisys Corp. . Under the agreement, Unisys will resell Jamcracker Enterprise and expand its ability to help its customers…

Unisys Partners With J.D. Edwards

Enterprise software vendor J.D. Edwards and Unisys, a provider of e-business solutions, jointly announced yesterday the formation of a strategic alliance combining J.D. Edwards OneWorld, its collaborative business applications with the Unisys e-@ction Enterprise Server ES7000.J.D. Edwards says that combining…

USA Today Chooses Salesforce.com For CRM

Adding to its existing portfolio of media customers, Salesforce.com, the San Francisco, Calif.-based provider of online customer relationship management (CRM) applications, announced today that national newspaper USA Today, a division of Gannett Co. Inc. , will use saleforce.com for its…

NaviSite Opens Up On Customer Service

NaviSite, Inc. , the Andover, Mass.-based managed service and hosting provider, Tuesday announced that it will now track and openly publish operational metrics related to customer service. Through doing so, NaviSite says it hopes to raise the bar for proactive…

Oracle’s Lowdown On Q2 Earnings

Speaking at the Comdex trade show in Las Vegas yesterday, Larry Ellison, CEO of software giant Oracle Corp., (NASDAQ:ORCL) gave a cautious outlook for the company’s Q2 results. During the keynote address, Ellison said that due to the difficult economic…

Novell Bundles Identity Management Software

Novell Inc. (NASDAQ:NOVL), the Provo, Utah-based provider of eBusiness solutions today announced an agreement with TIBCO Software Inc. (NASDAQ:TIBX), to bundle Novell’s identity management software Novell eDirectory, with the TIBCO ActivePortal 3.5 platform. The bundling will allow TIBCO to enable…

Departure For Salesforce.com Head

Saleforce.com the San Francisco, Calif.-based provider of customer relationship management (CRM) services, has parted ways with John Dillon, the firm’s president and CEO of two years. According to Salesforce.com chairman, Mark Benioff, the departure happened last week and was a…

Oracle Manages More Business Processes

E-business software provider Oracle Corp. (NASDAQ:ORCL), today announced the addition of its new Sales Force Automation and Customer Support Management functionality for the Oracle Small Business Suite, the online service for managing business operations, powered by NetLedger. “This is our…

Partnering Portal Solution Providers

BEA Systems Inc. (NASDAQ:BEAS), the San Jose, Calif.-based e-business infrastructure software firm, today announced its new BEA Portlet Gallery and named the 66 companies that have qualified as BEA Portal Star Solution partners. The BEA Portal Star Solution initiative is…

Monitoring Web Visitor Behavior Gets Deeper

WebSideStory Inc., a San Diego, CA-based provider of outsourced e-business intelligence services today announced an alliance with Reston, Va.-based comScore Networks, a provider of data-based Internet infrastructure services, to launch HitBox Benchmarker, a new service offering detailed analysis of visitor…

Surebridge Assured With Q3 Success

Surebridge Inc., the Lexington, Mass-based provider of outsourced enterprise application solutions, today announced CRM, ERP and eBusiness customer wins at the close of a positive third quarter for the firm. Surebridge is celebrating its new clients that include; Cramer, Lutheran…

Salesforce.com Helps Integrate CRM

Salesforce.com, the San Francisco, Calif-based online customer relationship management (CRM) firm, today announced a strategic partnership with Data Junction Corp., an Austin, Texas-based data integration solutions developer, to provide new integration capabilities linking salesforce.com’s online CRM service with other enterprise…

Siebel Announces Microsoft Integration

Microsoft Corp. (NASDAQ:MSFT)and Siebel Systems Inc. (NASDAQ:SEBL) today announced the integration of Siebel 7, the latest version of Siebel eBusiness Applications, and the Microsoft Windows 2000 Server and Microsoft .NET Enterprise Server family. The agreement announced at Siebel Worldwide User…

Amdocs Buys Nortel’s CRM Assets

In a bid to become a leader in the Customer Relationship Management (CRM) market, St. Louis, Mo.-based Amdocs Limited (NYSE:DOX), a provider of customer care, billing and order management solutions, today announced an approximately $200 million cash purchase of Clarify,…

Oracle Wins Wells Fargo, Asian Supplies Firm

Software provider Oracle Corp. (NASDAQ:ORCL) today announced a partnership with Internet bank and financial services firm, Wells Fargo & Company, to integrate its online payment services with Oracle’s Procure-to-Pay in 30 Days. The integration will allow customers offering to automate…

Death Clouds Oracle’s Q1 Results

Oracle (NASDAQ:ORCL) had planned to make only one announcement today, its much anticipated Q1 quarterly results. But now the world’s second largest software company has become latest among several technology corporations to report the loss of one of its employees…