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Thor Olavsrud

Salesforce.com Tumbles on Billings Concerns

Despite revenue and earnings per share (EPS) that came in well ahead of expectations, the share price of cloud-based customer relationship management (CRM) provider Salesforce.com tumbled 10 percent Friday. Analysts are pointing to customer billings, which came in shy of…

SAP Rolls Out Updates at Sapphire

In a bid to turn the spotlight from its competitors and onto its products, enterprise software provider SAP Tuesday used its Sapphire ’03 conference in Orlando, Fla. to unveil a series of new products and enhancements.During a press conference, SAP…

Siebel, AT&T Join Forces on Managed Services

Business software maker Siebel Systems forged a strategic alliance with AT&T Tuesday, wedding its eBusiness applications software with AT&T’s managed services in order to deliver end-to-end managed services for mission critical applications. The two partners said their alliance will allow…

Symbol Picks Up ImageWare

Looking to enhance the in-store customer shopping solutions of its mobile commerce initiative, Holtsville, NY-based Symbol Technologies Thursday acquired ImageWare Technologies’ software and assets. The two companies did not disclose the terms of the deal. Symbol specializes in the use…

SAP Posts Strong Gains in Ambivalent Market

The fourth quarter of 2002 was a good one for Germany’s SAP ; for the first time it outsold arch-rival Siebel Systems in terms of reported customer relationship management (CRM) licenses, with 17 percent year-over-year growth for SAP versus Siebel’s…

Microsoft, Siebel Aim for Application Integration

Microsoft Monday announced a “major expansion” of its strategic relationship with Siebel Systems , under which the two firms will jointly engineer Siebel’s customer relationship management (CRM) software for Microsoft’s .NET architecture. Together, the two companies hope to capitalize on…

VeriSign Hooks .tv, H.O Systems

Internet infrastructure juggernaut VeriSign Inc. hit the post-holiday season ground running Monday with two acquisitions: a $45 million coup for its registry business and a $340 million cash and stock deal to round out its services offering for wireless carriers.…

Microsoft Launches .NET Alerts Preview

Eager to show that its .NET vision is more than just vaporware, Microsoft Corp. (NASDAQ:MSFT) Monday said 24 companies will begin offering the .NET Alerts Service to their customers in the near future as part of a preview of the…

Peregrine Nabs Remedy for $1.08 Billion

San Diego-based enterprise software maker Peregrine Systems Monday moved to acquire IT Service Management and Customer Relationship Management (CRM) provider Remedy Corp. in a cash and stock transaction valued at $1.08 billion based on Remedy’s closing price Friday. Peregrine said…

Kana Snags Broadbase

Looking to bolster its enterprise relationship management (eRM) solutions, Kana Communications Inc. Monday inked a deal to acquire Broadbase Software, a provider of customer-focused analytic, marketing automation and e-service software applications. Kana (NASDAQ:KANA) will exchange 1.05 shares for each share…