The two-tier ERP strategy trend, in which companies run a primary ERP system on-premise with one or more additional ERP systems in the cloud, has been steadily gaining ground. Because the model is decidedly different than a traditional ERP implementation,…
“Store everything” and “analyze everything” are popular IT mantras, leading companies to build data lakes and use data analytics software. But that begs an important question. What kinds of business benefits can you gain from a business intelligence project? More…
Retailers have a love/I’m not sure yet relationship with the cloud, according to retail industry observers. While companies are moving at least some retail applications to the cloud, others aren’t ready to break up their longstanding relationships with legacy technologies.…
Talk about customer relationship management (CRM) software and you’ll probably be thinking about on-premise software packages or software-as-a-service (SaaS) offerings from big companies like Salesforce.com, SAP, Oracle or Microsoft. But there are plenty of viable open source CRM software options…
Whether you are looking for help in choosing the right supply chain management software or advice on how to make your supply chain work more efficiently, the following tips, from supply chain management experts and managers, can help. Jennifer Lonoff…
While many vendors sell analytics software, not all of them provide predictive analytics, a far more specialized field. Unlike more traditional analytics, predictive analytics typically involves sophisticated techniques such as predictive modeling, data mining, machine learning and statistical algorithms. The…
If you want to know what’s likely to happen in your business, you need predictive analytics. Predictive analytics is distinct from descriptive analytics, which shows what happened and when, and diagnostic analytics, which deals with why events happened in the…
The supply chain is getting a lot smarter, thanks to the Internet of Things (IoT). This added intelligence results in lower costs and added efficiency for companies like General Motors and Whirlpool. Passive sensors in the supply chain are being…
A growing number of companies are offering customer service capabilities via mobile apps, with vendors like Salesforce providing products to facilitate it, including features such as virtual chat assistants, video chat support and instant messaging. Making it easy to connect…
There are not enough data scientists to go around for companies hoping to capitalize on their growing streams of structured and unstructured data. Academic programs designed to produce more of them are growing like crazy and entry-level pay for data…