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Research: March 2011

Research, articles, and tips on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for March 2011

CRM, Data Quality and the Cloud

With most data, you expect a unique key and an unambiguous match. But what do you do when you don't have a key to match on, as can happen in …

Social Business Intelligence - What Is It, and Do You Need It?

Social business intelligence combines social media and analytics to give you important business insights — assuming you have the …

Top Ten Mobile CRM Apps

These 10 mobile CRM apps help sales people on the go boost their productivity and keep their managers in the loop. 

Six Ways Business Intelligence Software Can Help Your Business

Jaspersoft CEO Brian Gentile reveals some not-so-obvious ways business intelligence software can improve business processes throughout the …

Marketing Automation Heats Up

With big names like IBM and Teradata buying in, the marketing automation market is getting noticed. So how can this technology transform …

Salesforce.com CRM Spring 11 Release Reviewed

With new Chatter and Jigsaw integration, Salesforce.com has once again redefined online customer relationship management (CRM) with its …

Mobile CRM Review: Sugar Mobile for iPhone

The latest version of Sugar 6 CRM software offers a new look, a simplified multitasking environment and a native iPhone application.

Apple's iPad Dominates Mobile Business Intelligence

Apple's iPad has taken the lead as the preferred platform for mobile business intelligence deployments, according to a new study.