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Phil Britt

How to Maximize Your CRM Spending

CRM systems are essential for many businesses, thanks to their ability to help companies establish and build relationships with current customers and prospects. CRM is also getting easier and more inexpensive to use, experts say. “The great thing about CRM…

Bringing Home the Beacon

Beacons have been in general use for about two years, with retailers using them in everything from vending machines to mannequins in an attempt to move customers along the sales-to-purchase path. The devices are a critical element of location-based marketing…