ServiceNow, which earlier this year introduced products for enabling cross-functional customer service and improving enterprise security, continues to broaden its reach into the enterprise with a solution called IT Business Management (ITBM) Suite. The ITBM software combines elements of IT…
Virtual reality (VR) is going increasingly mainstream. The NBA just announced it will broadcast weekly games with virtual reality features to subscribers of its NBA League Pass, according to a USA Today report. According to the NBA’s VP of global…
Google has something of a penchant for changing the names of its products, and the latest one to be given a new moniker is Google Apps for Work. From now on – or until the next name change, at least…
By Sridhar Iyengar, ManageEngine IT service management (ITSM) has grown increasingly important over the past couple of years. In turn, organizations are constantly seeking new ways to improve and enhance existing ITSM processes to ensure customer satisfaction. Using advanced IT…
Workday is expanding into new areas of the enterprise which it hopes will appeal to its current user base of finance and human resource professionals and help it attract new customers as well. It rolled out the products, all of…
Oracle is aiming to grow its applications business in the cloud, with announcements — lots of them — made this week at the company’s OpenWorld event in San Francisco, including its launch of portfolio of cloud-based applications called Adaptive Intelligent…
Despite the proven importance of process improvement in technology initiatives, many companies give short shrift to mapping and streamlining their processes. Worksoft, an SAP partner and provider of automation software for business process testing and discovery, this week introduced Worksoft…
DevOps, which Wikipedia defines as “a culture, movement or practice that emphasizes the collaboration and communication of both software developers and other IT professionals while automating the process of software delivery and infrastructure changes,” will play a key role in…
When it comes to software development, most companies prefer to focus on developing new applications. Yet updating legacy apps is a necessity for many businesses due to the significant investments they’ve already made. Sencha hopes to make application modernization easier…
When a company like Microsoft embraces open source software, it’s tempting to believe that the open source software model is better than the proprietary one and that companies should adopt an “open source first” policy: picking open source applications whenever…
