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Technology research on Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions.
Survey Shows Lack of Enthusiasm for Social Tools at Work
April 3, 2012A recent Harris Interactive survey found many folks have a lukewarm attitude toward using social tools at work.
Using Social Apps to Solve Business Problems
March 7, 2012A growing number of IT service management vendors are adding social networking features to their software in an effort to help IT organizations stay connected with business user needs – and thus provide better service.
Eight CRM Predictions for 2012
December 28, 2011CRM had a good year in 2011 with its highest revenues in many years. So what does the future hold? EnterpriseAppsToday asked CRM analysts and industry experts for their predictions for the year ahead.
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