For over a decade there has talk about bringing together sales processes and CRM. While progress has been made, informally ask half a dozen sales people how they like their CRM app and you’ll soon understand that there is still…
Ancient content, moldy blogs, wikis piled high with digital dust… Those are just some of the signs of a corporate intranet that’s struggling with employee engagement and corporate content delivery. Salesforce, the cloud customer relationship management (CRM) specialist, wants…
Jive Software is out to banish one of the most enduring productivity killers in the business app scene: Alt-Tabbing. The enterprise social collaboration specialist today announced Jive StreamOnce, an offering that consolidates the email, messaging and collaboration capabilities of popular…
Enterprise software and services providers aren’t the only ones snapping up Big Data analytics startups. Twitter made news on May 13 by acquiring Lucky Sort, a Portland, Ore.-based Big Data analytics and visualization firm. Lucky Sort CEO Noah Pepper announced…
Citrix is adding a new, social twist to some well-established technologies, namely instant messaging and video chat. The company unveiled Podio Chat, a feature that allows teams to add a layer of instant, “in context” communications to their collaborative projects, according…
Salesforce officially launched Communities today, a service that according to the company ends “the era of legacy portal software.” Explosive mobile device adoption and the advent of social media have created new paradigms in customer service and support, asserts Anna Rosenman, senior…
As enterprises grow more social, organizations can find themselves struggling to align their business goals with the near frictionless flow of information among their workforces. VoloMetrix, a Seattle, Wash.-based social enterprise intelligence startup, is out to help businesses get a…
Salesforce flipped the switch today on Social.com, a new offering that provides social ad creation, optimization and campaign automation services for marketers. While a potentially welcome addition for users of Salesforce Marketing Cloud that want to delve into social advertising, it…
Human capital management (HCM) is a complicated enough subject in itself. But add social recruiting into the mix, and some HCM applications are challenged to keep up. After all, there are over one billion people using social networks globally, representing…
Social enterprise specialist Jive released a new version of its Advanced Gamification Module, which the company says will help boost employee engagement by offering personalized incentives. Jive first launched its Advanced Gamification Module for its Social Business platform in March 2012. The…
