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Social Media: June 2011

Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions. - Archive for June 2011

Review: Nimble Social CRM and Contact Management

Nimble's hosted contact management solution provides small businesses with a single massive inbox to easily manage and monitor client …

IBM Expands Social Networking and Big Data Analytics Portfolio

IBM expands its social networking platform and also announces a new Netezza appliance for big data analytics.

A Dozen Ways to Improve Your Social CRM

Social CRM experts reveal their tips for how businesses can best use social media to improve customer relationships.

Informatica Overhauls Data Integration Platform for Big Data and Social Media

New features in Informatica 9.1 support social media data and Hadoop.

Social Media Can Reshape Customer Engagement Strategies: SAS

Organizations need to ensure that social interactions are handled correctly to improve customer experience and relevance.

VMware Acquires Socialcast for Collaboration

The acquisition of Socialcast advances VMware's vision for a modern end-user computing model.

Salesforce.com Unveils 'Social Enterprise' Vision Based on Radian6

Salesforce integrates social media with its sales, call center and Chatter services, with help from Radian6.