Skype Me on Salesforce.com?
They call it Skype for Salesforce.com, but you might as well call it a way to hop on the VoIP wagon with the salesforce.com platform. The VoIP provider is teaming up with SaaS leader Salesforce.com in an attempt to tease…
internetnews.com Staff
Oracle to Buy Siebel For $5.85 Billion
UPDATED: Call it a major merger Monday. Oracle is again shaking up the enterprise software world with a $5.85 billion cash and stock deal to buy customer relationship management software maker Siebel Systems . The deal, announced this morning, calls…
Onyx Unveils Partner Portal 3.0
Bellevue, Wash.-based Onyx Software Corp. Wednesday announced the general availability of Onyx Partner Portal (OPP) 3.0, it’s Web-based partner relationship management (PRM) solution. Onyx said OPP 3.0, which is built on XML standards to help it integrate with front- and…
divine Acquires Delano Technology
Continuing on its recent buying spree divine, inc., , the Chicago-based incubator-turned-software-specialist, today announced it has signed a definitive agreement to acquire Toronto-based Delano Technology Corp. , a marketing solutions firm. Under the terms of the stock-for-stock merger agreement, divine…
Oracle Upgrades For Small Biz
Enterprise software behemoth Oracle Corp. , today announced the launch of version 7.6 of Oracle Small Business Suite, its online platform powered by NetLedger designed to help companies manage their business processes. Oracle says that new features and enhancements have…
J. D. Edwards, Compaq Launch Cluster Lab
Enhancing its supply chain, Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) software, J.D. Edwards & Co. , the Denver, Colo.-based provider of collaboration software, yesterday announced the opening of its clustered solutions laboratory in Denver, Colo. The cluster…
Salesforce Inks Hotel Group
Salesforce.com, the San Francisco-based online customer relationship management (CRM), ASP, today announced that Le Meridien, the luxury hotel group, has chosen salesforce.com’s global CRM solution to help its international sales team, manage relations with clients across 55 countries. Salesforce.com says…
PeopleSoft Acquires Calico Assets
PeopleSoft Inc. , the Pleasanton, Calif.-based ASP, today announced the purchase of certain assets and the intellectual property and of San Jose, Calif.-based Calico Commerce Inc., so that it can offer a comprehensive product configuration solution for both the sales…
J.D. Edwards Reports Improved Q1
J.D. Edwards & Co. , the Denver, Colo.-based collaboration software provider, yesterday reported financial results for the first quarter ended January 31, 2002.The firm reported a considerable improvement in its operating results in the first quarter of fiscal 2002 over…
Comcast Angers Privacy Groups But For What?
Privacy advocates spent Wednesday blasting Comcast Corp. (NASDAQ:CMCSK) for its decision to record the Web surfing activities of its customers without their knowledge. The cable company, which is in the midst of a $72 billion merger with AT&T Broadband to…
J.D. Edwards Offers Self-Service Apps.
J.D. Edwards & Co. , the Denver, Colo.-based provider of collaboration solutions, yesterday announced the launch of OneWorld Customer Self-Service and Supplier Self-Service, two web-based applications designed to give customers and suppliers secure self-service access to enterprise data.In addition, the…
Siebel Supports webMethods’ Web Services Offering
webMethods, Inc. , the Fairfax, Va.-based provider of integration software, today announced that Siebel Systems, Inc., , the provider of eBusiness applications software, supports its Enterprise Web Services offering. webMethods says that the current version of its integration platform allows…
Dreyfus Expands Use Of Onyx CRM
Onyx Software Corp. , the Bellevue, Wash.-based provider on online Customer Relationship Management (CRM) solutions, today announced that The Dreyfus Corp., the New York City-based mutual fund company, has expanded its use of Onyx CRM to include its retail and…
Onyx Software Q4 Earnings Breakeven
Onyx Software , the Bellevue, Wash. provider of customer relationship management (CRM) applications, Tuesday announced financial results for the quarter and year ended December 31, 2001. Revenue for the fourth quarter of 2001 was $19.2 million, compared to $35.7 million…
Siemens, Staffware Unite To Streamline Healthcare
Siemens Medical Solutions, the Malvern, Pa.-based division of Siemens AG , today announced Staffware plc, a New York City-based provider of business process management solutions, as its strategic partner to provide workflow engine technology for Soarian, Siemens’ new generation health…
Siebel Reports Positive Q4
Siebel Systems, Inc. , the San Mateo, Calif.-based provider of eBusiness applications software, today announced results for the quarter and year ended December 31, 2001. Revenues for 2001 were $2.05 billion compared with $1.80 billion for the year ended December…
SAP Achieves Record Q4 Sales
E-business software provider, SAP AG , today announced its preliminary financial results for the fourth quarter and year ended December 31, 2001. For the year, sales increased 17 percent over 2000 to EUR 7.34 billion compared with EUR 6.27 billion…
BrassRing Enhances TRM Software
BrassRing, the Waltham, Mass.-based provider of Talent Relationship Management (TRM) systems, today announced that it has added new features to BrassRing Enterprise, its ASP and on-site solution. BrassRing says the enhancements allow recruiters to chat live with candidates online, offer…
Siebel, PwC Consulting Merge eBusiness Solutions
Building on their existing relationship, Siebel Systems, Inc. , the San Mateo, Calif.-based provider of eBusiness applications software and PwC Consulting, a business of PricewaterhouseCoopers, today announced they will bring together Siebel Employee Relationship Management (ERM) applications and PwC Consulting’s…
PeopleSoft Acquires Annuncio Assets
PeopleSoft Inc., the Pleasanton, Calif.-based Internet business software provider, today announced an agreement to purchase the intellectual property and certain assets of Mountain View, Calif.-based Annuncio Software Inc.Annuncio’s marketing automation solution for email and web customer interaction, combined with PeopleSoft’s…
Envision Joins Forces with Edify
Seattle-based contact center solutions developer Envision Telephony Inc. teamed with CRM solutions provider Edify Corp., an S1 Corp. company, to provide customers with solutions for expanding their customer service capabilities. The agreement has the companies collaborating on joint marketing and…
Leverance Adds Parsing, Search to LEAP
Natural language processing (NLP) technology provider Leverance, based in Bothell, Wash., partnered with Newfound Communications Tuesday in order to incorporate Newfound’s advanced grammar management technology with Leverance’s Language Enabled Application Platform (LEAP). Leverance said Newfound Communications’ technology adds parsing and…
Infinium Keeps The Small ‘C’
Hyannis, Mass.-based Infinium Software , a provider of Web-integrated enterprise business solutions, yesterday announced that its common stock will continue to be listed on the Nasdaq SmallCap Market. The Nasdaq Listing Qualifications Panel informed Infinium in a letter Wednesday: “The…
Onyx Takes Regence Group Live With CRM
Bellvue-based Onyx Software Wednesday announced that The Regence Group, a Portland, Ore.-based health insurance affiliation, has gone live with Phase I of its Onyx CRM implementation. Onyx said the project was completed on time and on budget, rolling out to…
A Way to Ease the ‘Return’ Problem
Atlanta-based United Parcel Service Inc. rolled out an electronic return label that capitalizes on the power of the Internet, letting businesses send e-mail shipping labels directly to customers who need to return merchandise. The service is available through UPS OnLine…
Onyx Makes London Connection
Winning a unique contract in the United Kingdom Onyx Software Corp. , the Belleview, Wash.-based supplier of customer relationship management (CRM) enterprise applications, today announced the London Borough of Brent has chosen Onyx to supply its CRM system Working with…
Boost For Oracle’s Web Delivered Software
Demonstrating its success in the growing online services industry, software giant Oracle Corp. , today announced new customer wins for Oracle E-Business Suite Online. New customers of the software, delivered as an online service that Oracle says helps companies simplify…
Interliant Tracks Web Visitors, Helps MIT
Interliant Inc. (NASDAQ:INIT), the Purchase, N.Y.-based provider of managed messaging, managed hosting, security and Web hosting services, today launched a new Web tracking and reporting service for its customers hosted on the Lotus Notes Domino platform. The browser-based service has…
Outtask Adds New Business as Q3 Closes
Outtask, Inc., the Alexandria, Va.-based business service provider (BSP) closed its third quarter today with the announcement of 34 new customers, helping Outtask reach a milestone with a new total of 350 active customers. Four of the new customers add…
Salesforce.com Introduces New CRM Features
Salesforce.com, a provider of online customer relationship management (CRM) solutions, today announced an upgraded version of its Web-based CRM application, increasing functionality to the marketing automation, sales force automation and customer service and support components. The new features, such as…
Akamai Selects Callbutton to Increase Sales
Web interaction software provider, Callbutton LLC announced today that Akamai Technologies Inc. (NASDAQ:AKAM), a provider of distributed application and content delivery services, will use Callbutton’s fully hosted Web interactive application to help increase sales. The application enables firms to interact…
After Banner Year, Asta Networks Moves to Expand
Following a year of steady growth, Seattle-based network reliability company Asta Networks Wednesday moved to larger offices in order to allow the company to expand operations, increase staff and add new customer services. The company is relocating from 1100 Eastlake…
Envision Wins Award for Contact Center Software
Seattle-based Envision Telephony Monday announced its Click2Coach contact center software won a “Gold Award” in the Third Annual “Users Choice Awards” sponsored by Customer Support Management Magazine and RealMarket Research. “It is extremely gratifying to receive this award from our…
InstantService Launches Chat-based CRM for Small Businesses
Seattle-based ASP InstantService, a provider of chat, e-mail, FAQ and other integrated CRM solutions, Wednesday unveiled its new InstantService Small Business Edition. InstantService Small Business Edition is a text-based chat CRM solution designed from small to medium businesses. A subscription…