CRM - Research
Uniting CRM, Sales and Social MediaJune 7, 2013
Just as CRM providers were beginning to more closely align software with sales processes, social media entered the picture. The new challenge is how to unite sales, CRM and social media.
CRM Jumps 12.5 Percent in 2012: GartnerApril 29, 2013
Salesforce helps customer relationship management (CRM) grow at a faster rate than the overall enterprise software market.
Big Data Boosts Enterprise Software Market in 2012: IDCApril 22, 2013
Big Data shook up the enterprise software market last year and its impact is rippling across market segments, finds industry analyst IDC.
Mobile CRM App Market Set to Explode: GartnerApril 12, 2013
The number of mobile CRM apps is set to rise by 500 percent in a few short years, according to a new forecast from Gartner.
How Big Data Is Changing Enterprise ApplicationsApril 4, 2013
Companies can use in-memory processing and Hadoop to handle Big Data. But how will that change enterprise applications?