CRM - Research
Technology research on Customer Relationship Management (CRM) and sales force automation software and solutions.
Uniting CRM, Sales and Social Media
June 7, 2013Just as CRM providers were beginning to more closely align software with sales processes, social media entered the picture. The new challenge is how to unite sales, CRM and social media.
CRM Jumps 12.5 Percent in 2012: Gartner
April 29, 2013Salesforce helps customer relationship management (CRM) grow at a faster rate than the overall enterprise software market.
Big Data Boosts Enterprise Software Market in 2012: IDC
April 22, 2013Big Data shook up the enterprise software market last year and its impact is rippling across market segments, finds industry analyst IDC.
Mobile CRM App Market Set to Explode: Gartner
April 12, 2013The number of mobile CRM apps is set to rise by 500 percent in a few short years, according to a new forecast from Gartner.
How Big Data Is Changing Enterprise Applications
April 4, 2013Companies can use in-memory processing and Hadoop to handle Big Data. But how will that change enterprise applications?
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