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Pedro Hernandez

Pedro Hernandez contributes to Enterprise Apps Today, and 11Press, the technology network. He was previously the managing editor of Internet.com, an IT-related website network. He has expertise in Smart Tech, CRM, and Mobile Tech, Helping Banks and Fintechs, Telcos and Automotive OEMs, and Healthcare and Identity Service Providers to Protect Mobile Apps.

Epicor Extends Retail CRM’s Reach

Enterprise resource planning (ERP) and customer relationship management (CRM) software specialist Epicor today announced a new version of its CRM product aimed at retailers during NRF 2013, the National Retail Federation’s tradeshow taking place this week in New York City. The product, dubbed…

Zoho CRM Adds Smart Email, Location Awareness, More

Zoho today launched new updates to its CRM suite aimed at helping sales and marketing professionals collaborate better, prioritize their email communications and leverage opportunities on the go with the addition of location awareness to their travels. The company’s just-released Document…

Oracle Grabs Eloqua’s Marketing Cloud for $871M

Oracle today announced that it is acquiring Eloqua, a cloud-based marketing automation and revenue performance management software company, in a deal valued at $871 million or $23.50 per share. Thomas Kurian, executive vice president of Oracle Development, said that Eloqua’s technology…

Splunk Intros More Big Data SDKs

San Francisco-based Splunk is taking a page out of Microsoft CEO Steve Ballmer’s playbook in order to build developer interest in its real-time Big Data intelligence platform. Ballmer once famously chanted, “Developers, developers, developers…” By releasing new software development kits (SDKs) today…

IDInteract Launches Demand Exchange Cloud

Seattle-based IDInteract today launched Demand Exchange, a software-as-a-service (SaaS) product for sales and marketing organizations. IDInteract leverages Big Data analytics to pluck demand signals from a sea of social, mobile and customer relationship management (CRM) data sources and deliver real-time,…

Coveo Raises $18M for Big Data-driven CRM

Coveo, a Quebec City-based enterprise search and Big Data specialist, announced today that it had raised $18 million. The funds will help it keep pace with brisk demand for its technology, the company claims. Tandem Expansion Fund led the round,…

Sage SalesLogix 8 Champions Sales Roles, Mobile Access

Business software maker Sage today announced the launch of Sage SalesLogix 8, the latest edition of the company’s on-premise and cloud-based customer relationship management (CRM) platform. Dan Wilzoch, Sage CRM Solutions senior vice president and general manager, says SalesLogix 8 streamlines…

Zurmo CRM Gets In-App Email

Zurmo’s developers keep on piling on the features. After adding gamification to the open source customer relationship management (CRM) platform earlier this year, the Zurmo team has been adding new components like data cleaning tools, saved search and social feeds options. For…

Nimble Offers API for Social CRM Integration

Social CRM provider Nimble this week introduced an API called Contact that will allow third-party software companies to integrate their solutions with Nimble’s contact management platform. “The API represents a major milestone in achieving our mission of helping small teams…

Selligy iPhone App Streamlines Sales Meetings

There’s a productivity dead zone somewhere between the time a salesperson last checks Salesforce and the moment she first shakes hands with a potential client. In some cases, this disconnect between CRM tools, other applications and real world unpredictability can…

Microsoft Adds Moxie to Dynamics CRM

Moxie Software, a Sunnyvale, Calif.-based customer service software specialist, today announced a partnership with Microsoft that brings its Spaces suite of customer relationship management (CRM) tools to Microsoft’s Dynamics CRM platform. Moxie Space is a collection of customer communications and…