Mobile CRM, which has been gaining momentum for quite some time, is a trend that will only get hotter in 2014, experts predict. Among other trends they expect to take root or accelerate in 2014: social CRM, more integration and…
Ask people about business intelligence (BI), these days, and they almost invariably talk about Big Data. While closely related, they are certainly not the same thing. Having already published Big Data trends for this year, we follow up here with…
The ERP field can be slow to change. But the last couple of years have unleashed forces which are fundamentally shifting the entire area. The experts tell us some of the new and continuing trends affecting enterprise software: Mobile ERP…
There is a lot going on in the business intelligence field, not the least of which is Big Data. When we asked a selection of industry experts what BI trends they anticipated for 2014, therefore, it was no surprise that…
Business intelligence and analytics provider Yellowfin introduced version 7 of its software, which includes a new data discovery interface among other features. The interface “simplifies and enhances the self-service analytics experience, enabling our users to create BI content faster than…
Big Data is one of the hottest areas of IT right now. Analyst firm International Data Corp. (IDC) predicts that the Hadoop and Big Data markets will have a compound annual growth rate of 54.9 percent through 2017 – and…
Projects: Can’t live with them, can’t live without them. At any one time, any organization seems to have an endless number of projects running and just as many new ones being proposed. Some are vital for business survival and expansion,…
According to the Chinese calendar, 2014 is supposed to be the year of the horse. However, Microsoft prefers to dub it the year of the customer, a consideration that has led it to add new features to its Dynamics CRM…
With the huge popularity of software-as-a-service (SaaS), a growing number of companies are selling their software on a subscription basis. They face challenges in measuring and predicting revenue and other factors. Cloud business intelligence provider Birst hopes to address this…
Microsoft has long been king of the enterprise software arena via its Microsoft Office suite which just about every home and enterprise runs. But Google Apps has been encroaching on this territory via its software-as-a-service (SaaS) model. Late to the…
In an age when consumers and business users are bombarded each day with email, Web banner ads and pop-ups, too much communication is detrimental to many businesses. The duplication of messages is even worse than the frequency. Folks often receive…
By Russell Rothsteinfounder and CEO, IT Central Station Buying an enterprise social platform can be a challenge. There are dozens of solutions on the market and if you read the vendor marketing materials, it sounds like each product does everything…
Marketing software is experiencing a big increase in popularity, with giants like Oracle, IBM and Salesforce.com acquiring companies to enhance their marketing offerings and startups like Brandcast earning venture capital. What has been missing in the marketing space, said Adam…
Much of Gartner’s business intelligence (BI) research focuses on customer satisfaction and usability. Two of the biggest takeaways from several Gartner reports released over the past few months are the poor satisfaction rating mobile BI received in the face of…
Salesforce.com launched its AppExchange in 2005. Since then, the marketplace through which users can download and install apps compatible with Salesforce’s cloud platform has grown to include more than 1,950 apps and has logged nearly 2 million downloads. Earlier this…
Big Data has been showing up on lists of hot business intelligence (BI) trends for years now – including this list of top BI trends for 2013 published by Enterprise Apps Today earlier this year. And Gartner has predicted a…
Despite all the hype around mobile applications, the predominant functions continue to be organizing business contacts, scheduling, keeping a task list and assigning work to specific employees. And as was apparent in our earlier article, sales is a hot area…
Sage has been in the Enterprise Resource Planning (ERP) and accounting software business since the 1980s, focusing on small and midmarket companies, those with fewer than 1,000 employees. For the last year or so, it has been going all out…
Cloud analytics provider Adaptive Planning has introduced a new workflow tool called Process Tracker that it promises will bring the power of advanced collaboration to the financial consolidation process. The tool is designed to complement the company’s Consolidation software, which…
Capgemini, the provider of consulting, technology and outsourcing services, is partnering with Amazon on Elastic Analytics, a business intelligence (BI) and Big Data analytics solution available via Amazon Web Services (AWS). According to Capgemini, the solution includes the infrastructure, management,…
It seems that mobile apps are destined to soon become the norm rather than the exception. That is especially true for applications used by sales people, as they spend so much of their time on the road. Let’s take a…
By Michele Nemschoff, MapR Technologies Apache Hadoop has gotten a lot of press, but choosing the right Hadoop distribution for your company is easier said than done. All of the related projects associated with Hadoop, like Pig and Hive and…
The handful of billion dollar behemoths in the business intelligence space, SAP, Oracle, IBM, Microsoft and SAS, have been around for decades and aren’t going anywhere — at least not any time soon. In addition, BI startups pop up all…
Looker, a business intelligence startup based in Santa Cruz, Calif., has raised $16 million in a series A round of venture funding, led by Redpoint Ventures. First Round Capital, which invested in the company’s $2 million seed round, also participated,…
The idea of bringing together sales, CRM and social — a trend broadly known as social CRM — continues to gain traction in the enterprise. According to Gartner, few sales organizations are experiencing much success using Facebook, Twitter, LinkedIn and…
For decades now, business intelligence has operated as a distinct application. But that is changing rapidly. There is a trend toward embedding BI into applications where users will benefit from analytics, including such enterprise standards as CRM and ERP. Gartner…
The use of business intelligence (BI) software has been skyrocketing in recent years. According to Tom Pringle of technology market research firm Pringle & Company, companies spend about $79 billion a year on BI software and services, a figure he…
Gamification seeks to take enjoyable aspects of games — fun, play and challenge — and apply them to real-world business processes. According to consulting firm Deloitte, gamification will be incorporated into 25 percent of redesigned business processes by 2015. By…
For over a decade there has talk about bringing together sales processes and CRM. While progress has been made, informally ask half a dozen sales people how they like their CRM app and you’ll soon understand that there is still…
We recently covered trends affecting the ERP startup space. This time around we profile a few of these promising cloud ERP startups. Some are squarely in the ERP camp, while others offer apps related to ERP. “The bigger vendors are…
All of us complain about the travails of travel, particularly airline travel. Long lines at security, baggage fees, change fees and more recently, air traffic controller furloughs that caused massive delays, are a part of many travel experiences. But this…
A decade or so back, enterprise applications sat on their own dedicated server. The rule of one app to one server was strictly observed. That changed with the arrival of virtualization, as pioneered by VMware. All of a sudden a…
In the 1990s enterprise resource planning (ERP) startups were a dime a dozen. But then came a period of consolidation, resulting in a relative handful of larger players. Any analyst round up typically listed mega-vendors IBM, SAP and Oracle as…
If it was easy to detect fraud, there wouldn’t be much of it around. But these days, the sheer volume of information being generated makes it more difficult than ever to detect. “Organizations today typically have a fragmented approach to…
Human capital management (HCM) is a complicated enough subject in itself. But add social recruiting into the mix, and some HCM applications are challenged to keep up. After all, there are over one billion people using social networks globally, representing…
As we’ve already noted, pairing Big Data with analytics is one of the best ways to derive business benefits from supersized data sets. In our quest to find some of the most buzz-worthy Big Data apps, we’ve written about apps…
Big Data and analytics are two of the most dominant business intelligence trends for 2013. So bringing the two of them together will likely result in something that can do all kinds of good for your business. As it happens,…
People once spent years lying on a couch pouring out their deepest secrets so a psychotherapist could analyze the underlying meanings. Now call centers use software to analyze what customers are saying in real time. While call center speech analytics…
It was front page news in 2005 when it was revealed that the U.S. National Security Agency had secretly captured emails and recorded phone conversations, then used sophisticated software to conduct key word searches. That’s nothing compared to what many…
Just as business is no longer confined by the walls of a company’s physical facilities, business intelligence (BI) has largely untethered itself from the centralized workstation. Industry-changing apps such as Uber are using mobile BI functionality to overwhelm a technologically…
Given the increasing globalization of business, companies need to incorporate changing policies, regulation and energy costs into their operational strategies. Over the past couple of years, events such as the Japanese tsunami and the Icelandic volcanic eruption have demonstrated that…
Thanks to C-level interest in improving customer experience, which one expert recently called out as a major CRM trend for 2013, we are in the midst of a golden age when it comes to CRM and social tools. With the…
There are several major trends in CRM shaping up for 2013, including some new variations on old themes. Here are some of the top trends for the coming year, according to experts interviewed by Enterprise Apps Today. Customer Focus Gets…
Experts interviewed by Enterprise Apps Today believe Big Data will remain the biggest trend in business intelligence for the foreseeable future. While Big Data is still an emerging concept, those using it are exhibiting a growing maturity, the experts say.…
There is a lot going on in ERP right now. But what are the dominant trends? Enterprise Apps Today asked the experts. Customer Power Allan Davies, chief marketing officer of Aldata, Inc., thinks the major trend in ERP over the…
Oracle has owned the JD Edwards ERP suite for nearly a decade, having gained the software with its 2005 purchase of PeopleSoft. As a testament to the value of that application and the loyalty of its user base, Oracle continues…
Remember the movie “Minority Report” where Tom Cruise walks into the mall and billboards ping his iris, recognize him and make targeted offers? While that film was set 50 years hence, its reality may be closer than you think. “We…
In part one of this buying guide for human capital management (HCM) software, we covered the cloud-based offerings from Oracle (Taleo), SAP (SuccessFactors) and Salesforce (Work.com ). This time we look at IBM Kenexa, Workday, Kronos and on-premise solutions from…
Human capital management (HCM) is front and center among enterprise applications following a series of acquisitions by software giants SAP (SuccessFactors), Oracle (Taleo) IBM (Kenexa) and Salesforce (Rypple), purchases designed to boost the cloud-based HCM capabilities of these companies. Meanwhile,…
While all but the most clueless companies know about the growing silos of unstructured data that are piling up in organizations, relatively few have figured out what they should be doing about it. “Most organizations know they could be extracting…