TinderBox, a provider of sales productivity software that was profiled in an Enterprise Apps Today article last August, is changing its brand identity to Octiv. “TinderBox was founded to solve a simple problem with a relatively simple solution. Over the…
Field service software is a hot area right now and getting hotter as companies recognize the importance of providing good customer service. According to Aberdeen Group, the worldwide field service management (FSM) market is worth around $18 billion annually and…
Data visualization has come a long way in recent years. Where once you might get an occasional bar chart or pie chart as part of a business intelligence (BI) report, now software can tailor graphically appealing screens to different types…
The Technology Service Industry Association recently recognized FinancialForce PSA, introduced in 2010, as the world’s most widely used professional services automation (PSA) tool. The application was also singled out for delivering the “highest overall satisfaction” in the PSA category on…
When it comes to cloud, analytics has seen a slower adoption rate than some other types of enterprise software. That could be changing, if one believes results of an IDG Research Services study in which 63 percent of surveyed companies…
Mobile CRM has been with us for a while now. Some thought it would supplant other CRM platforms so that everything could be performed on one device. So has that happened, or is mobile CRM largely being used for niche…
Sales people are among the most mobile folks at any company. So it’s no surprise that mobile CRM appears to be popular. In its most recent Technology Trends study, IT research firm Computer Economics found that companies are investing in…
Enterprise Apps Today recently covered what the top four ERP vendors in terms of overall market share – SAP, Oracle, Infor and Microsoft – are doing with cloud ERP software. But companies such as NetSuite, Epicor, FinancialForce, Acumanica – which…
Cloud ERP software was the poor relation of the ERP market not so long ago. Yet it has gradually proven its enterprise smarts, and is now beginning to command a decent amount of ERP market share. While some pundits predicted…
The two-tier ERP strategy trend, in which companies run a primary ERP system on-premise with one or more additional ERP systems in the cloud, has been steadily gaining ground. Because the model is decidedly different than a traditional ERP implementation,…