Making the Business Case for Social CRM
Social media is a risky place for a business to be — bad customer service experiences can go…
CRM
SugarCRM Gives Azure a Nod
SugarCRM supports both MySQL and Microsoft SQL Server, and it runs SQL Azure in Microsoft’s cloud. In this…
Tips for Choosing a CRM Cloud Platform
One of the most important features of as CRM platform is the ability to modify, extend, and integrate…
Consona CRM Offers Cloud-Based Deployments
Consona Corporation has announced general availability of cloud-based deployments across all its CRM software applications, following a partnership…
Zylog Announces Mobile Dynamics ERP, CRM Apps
Zylog Systems recently announced Business Power Add-on, the company’s new add-on suite for Microsoft Dynamics CRM and ERP…
Microsoft Discloses Dynamics Roadmap
Earlier this month, Microsoft issued a number of statements about its Dynamics CRM Online software, and also announced…
SugarCRM Announces Tour to Launch Sugar 6
SugarCRM has recently announced its CRM Acceleration Spring World Tour schedule. The event, which will cover 16 cities…
Surado CRM Offers Increased Storage Space
Surado Solutions has announced an increase in base line storage space for both versions of Surado CRM Online.…
Open-Source SugarCRM Clearly a Winner
Open-source CRM provider, SugarCRM was named as one of the OnDemand Top 100 winners. As noted in this…
Ridgid Develops Blackberry CRM App
According to this Computer Weekly report, Ridgid, a division of the Emerson manufacturing group says it has developed…
InQuira Launches Knowledge-Powered Sales Application
InQuira has recently launched a new ‘knowledge-powered’ sales enablement application that the company says will integrate directly into…
Microsoft Dynamics CRM Sofware Fans Overlook Outlook Woes
Microsoft markets Microsoft Dynamics as an easy-to-use, flexible customer relationship management (CRM) solution “engineered to fit your business,”…
VMforce Boosts Cloud Offerings With Salesforce.com
According to reports on the Dow Jones Newswire, Salesforce.com and VMware are expected to announce a joint product…
Loopfuse Announces New SalesForce.com Plug-In
LoopFuse has announced a new SalesForce.com Plug-In that is designed to provide real-time activity information for its customers…
Axia Revises Checklists for Accounting, CRM Systems
Axia has announced the release of their Revised Version Accounting, CRM, HR and Payroll Systems Requirements RFI/RFP Checklists.…
Avanade Acquires Dynamics CRM Practice
Avanade has signed an agreement to acquire the Microsoft Dynamics CRM assets of Ascentium Corporation and its wholly…
Mindover Looks to Co-OpTek for ERP, CRM Software
Software technology firm Mindover Software says it has begun initial steps in a path it hopes will result…
Microsoft Discloses Dynamics CRM Online Features
At Convergence 2010 Microsoft demonstrated how the company is delivering on its vision of the Dynamic Business by…
Build Relationships With ‘Next-Best’ Customers
One of the great things about CRM is that it allows you to discover who your best customers…
Avanade Launches CRM for Insurance Industry
Avanade’s new CRM for Insurance Industry solution, available both on-premise or as a cloud-based solution, consolidates information from…
Oracle Siebel CRM Supports Apple iPad
Adding new mobile support to Siebel CRM, oracle has announced the platform now supports Apple iPad. As noted…
Box.net Offers Servers to SugarCRM Users
Box.net has announced a new joint venture with SugarCRM that will allow users of the open source CRM…
CRM Giant Salesforce Snaps Up Business Contact Player
Salesforce said it will cough up $142 million in cash to acquire Jigsaw Data Corp., a privately held…
Finding Relationships in Customer Transactions
Customer Dynamics is an emerging theory on customer-business relationships that looks at the relationships between organizations and customers…
Shopping Guide to CRM Software for Small Business
If you own a small or medium business, entering the CRM software market can involve a system-wide implementation…
Will Google Marketplace Shake Salesforce.com CRM?
According to some industry watchers, pricing may be what allows Google Apps to undermine Salesforce.com’s CRM app. This…
Salentica CRM Achieves Microsoft Dynamics Accreditation
Salentica CRM for Wealth Managers, built on the Microsoft CRM has passed Microsoft’s Software Solution Test which is…
jLAN Integrates Mobile Sales with NetSuite Cloud
jLAN Technologies, Inc., has announced integration of its jLAN Mobile solution with the NetSuite cloud computing platform. The…
Who Owns The Customer Relationship?
This CRM Buyer report asks and answers, who owns the customer relationship? Author Denis Pombriant says that the…
IBM Integrates LotusLive with Core Business Services
IBM is offering customers access to a number of business applications by integrating its LotusLive SaaS collaboration suite…
BatchBlue Redesigns its Social CRM Software
BatchBlue Software has announced the latest updated version of its flagship software, BatchBook. The redesign, which the company…
NetSuite ERP, CRM Cloud Integrates with Pervasive Enterprise Apps
The combined solution, consisting of Pervasive Software’s Pervasive Data Integrator and NetSuite’s cloud computing platform, will offer NetSuite…
Maximizer Ships CRM 11 with SMB License
In its most recent news release, Maximizer Software says it is now shipping Maximizer CRM 11 with all-inclusive…
ACS Launches New Social CRM Services
Affiliated Computer Services, Inc. (ACS), a Xerox Company, has announced its new Social CRM suite of services. Called…
MindTouch, Levementum Define Collaborative CRM
Calling ‘Collaborative CRM’ the center of Enterprise 2.0, in a recent press release, MindTouch says that is has…
Cloud-based CRM Options for SMBs
Customer relationship management (CRM) software is a must-have for companies that want to keep in touch with their…
SugarCRM 6 Gives a New View on Open Source CRM Software
After five years, Sugar’s open source CRM platform remains alive and well, this week debuting a new version…
New RhoLogic Smartphone App for CRM
SugarCRM and SAP BusinessOne CRM software integrator, RhoLogic, has launched its new SugarCRM smartphone application. As noted in…
Salesforce.com Chatter Organizes Corporate Collaboration
While Facebook organizes data around users, Salesforce.com’s Chatter offering is organized around customers, opportunities, and solutions. As noted…
Sage Introduces Professional CRM Software
Sage Software India has announced the launch of its new Sage CRM Professional software targeting the SMB market.…
Nine Multimedia Introduces Mobile Marketing CRM Solution
Nine Multimedia has announced the launch of Nine Mobile, a new mobile marketing CRM solution. "It’s an online…
Silverpop Announces Next-Gen CRM Solution
Silverpop Systems has announced a new offering designed to combine the strengths of Silverpop Engage B2B with its…
NetSuite Adds Workflow Management to ERP, CRM Software
On-demand business software provider NetSuite has introduced the SuiteFlow workflow management solution. "SuiteFlow, like many of today’s workflow…
CRM Leader Debuts ChatterExchange for On-Demand Collaboration
Following its own tested and highly successful formula in CRM and other online software, Salesforce this week is…
Krawler Intros CRM Software for the iPhone
Krawler, Inc. has introduced iDeskera CRM, a new mobile version of the company’s Deskera CRM software. "iDeskera CRM,…
Aperio CI Combines Customer Research with CRM Software
Aperio CI has announced the addition of customer research to its CRM solutions. "Aperio CI and its research…
New President Announced at CRM Software Vendor Tigerpaw
James Foxall has been announced as the new president of Tigerpaw Software. "Though he’s been filling the role…
Saveology.com Chooses Boomi for CRM Data Integration
Saveology.com has selected Boomi AtomSphere to provide integration services for its Salesforce CRM data. "By focusing on a…
Microsoft Introduces CRM Software for Nonprofits
Microsoft has introduced a customized version of Microsoft Dynamics CRM for nonprofits and NGOs. "Although the software platform…
Infinity Announces Web Based CRM Success Program
Infinity Info Systems has announced its new CRM Success Program for Microsoft Dynamics CRM. "The leading-edge insights provided…