Oracle Intros Social Services Suite with Policy Automation, CRM Software
Oracle has introduced a new Social Services Suite for social services agencies, incorporating updated versions of Siebel CRM…
CRM
Egypt Focuses on CRM Outsourcing
Ovum’s Peter Ryan looks at Egypt’s growing potential as a global destination for CRM outsourcing. "Stream Global Services’…
nGenera Expands Offering, Adds CRM Software Integration
nGenera has introduced CIM 9, which adds social media and community functionality, as well as integration with legacy…
Mformation Partners with Amdocs on Customer Management
Mformation Technologies and Amdocs have announced a partnership to provide mobile device support. "As per the partnership, Mformation…
MonierLifetile Chooses Oracle CRM Software
MonierLifetile has chosen to deploy Oracle CRM On Demand in order to increase productivity and sales conversions. "With…
Web Based CRM Provider Adds Web Hosting
FreeCRM.com has added business-class domain hosting to its Professional Edition offering. "Free CRM is a Web-based software solution…
DundeeWealth Selects Oracle’s Web Based CRM Solution
Canadian wealth management company DundeeWealth has chosen to deploy Oracle CRM On Demand. "In addition to Oracle CRM…
Infor Unveils Enhanced CRM Software
Infor has introduced an enhanced version of Infor CRM Epiphany Outbound Marketing. "To optimize customer relationships by integrating…
CRM Software Provider Recognized for Ethics
Ethisphere recently placed Salesforce.com on its list of the World’s Most Ethical Companies for the fourth year in…
Oracle Updates Web Based CRM Software
Oracle has introduced Oracle CRM On Demand Release 17, the latest version of its CRM software. "The updated…
SalesFUSION Updates Accelerator for Microsoft CRM Software
SalesFUSION has introduced Version 1.1 of its Microsoft CRM Marketing Accelerator, which embeds demand generation functionality into Microsoft…
Kashflow, Really Simple Partner on Web Based CRM, Accounting
Really Simple Systems and Kashflow have announced a product and marketing partnership to offer an online CRM and…
Bookt Announces Online CRM Quiz for Hotel Managers
Bookt LLC has introduced a free online quiz to help lodging managers evaluate how effectively they’re making use…
CRM Software and E-mail Blasts
At Network World, David Taber explores the challenges inherent in integrating CRM software with e-mail blasting tools and…
Maximizer Updates CRM Software
Maximizer Software has launched Maximizer CRM 11, an update to the company’s comprehensive CRM application. "Maximizer Mobile gives…
REACH3 Intros Free Web Based CRM Marketing Tool
Healthcare CRM provider REACH3 has introduced CRM Launch, a free Web-based CRM system. "With Launch, users are able…
Open Source ERP and CRM Software
At LinuxInsider, MindTouch CEO Aaron Fulkerson looks at the potential for open source ERP and CRM solutions to…
Contactology Integrates with Tactile CRM Software
Contactology has introduced a new importer for Tactile CRM, enabling Tactile users to add CRM contacts directly to…
Tracer CQM Intros Web Based CRM Software
Tracer CQM has introduced a Web-based CRM platform. "The application, known as Tracer CRM, provides clients with simple…
Microsoft, Mando Team on CRM Visualization App
Microsoft is partnering with Mando Group to develop a user experience application leveraging Microsoft’s Silverlight, SharePoint 2010 and…
The Facebook Fan Page as Web-Based CRM Channel
ClickZ’s Christopher Heine has been taking a look at the ways that Facebook fan pages are now being…
Microsoft Releases Preview of Dynamics CRM ‘5’
Microsoft has begun the third community technology preview (CTP 3) for the next release of its Dynamics CRM…
xTuple Updates ERP and CRM Software
ERP, CRM, and accounting software provider xTuple has released version 3.5 of its software, adding a wide range…
AT&T Enables iPhone Access to ERP, CRM Software
AT&T has introduced AT&T WorkBench for iPhone, a solution that provides access to enterprise application services to the…
Mountz US Selects NetSuite CRM Software
Mountz Incorporated has replaced its internal business software infrastructure with NetSuite’s subscription-based offering. "It was a bold step,…
Knouen Announces Mobile CRM Software
Knouen Technologies has announced a new mobile CRM software solution called Knouen Mobile. "The firm said the new…
Etacts Brings CRM Software Functionality to Contact Management
Etacts is designed to bring CRM functionality to a user’s contact list through integration with Gmail. "Let’s all…
Castle CRM Announces SalesLogix Web CRM Training
Castle CRM has announced plans to provide free 90-minute virtual training courses on Sage SalesLogix v7.5. "Sage SalesLogix…
MySpace Counts on RightNow CRM Software
MySpace is working with RightNow Technologies to overhaul its customer support forum. "MySpace chose RightNow CX, RightNow’s recently…
Mindjet Helps Visualize Salesforce CRM Data
Mindjet has announced the availability of Mindjet Deal Navigator, a SaaS application that automatically generates organizational charts from…
Jive Ideation Builds on Employee and Customer Relationships
Jive Software has introduced Jive Ideation as a new module for its Social Business Software (SBS) portfolio. "Jive…
CDC Counts on CRM Software
The U.S. Centers for Disease Control (CDC) is turning to retail chains’ CRM databases to assist with product…
Opentaps Updates ERP, CRM Software
The Opentaps open source ERP and CRM suite has been updated to version 1.4. "Opentaps is intended as…
Jackson Chooses Thunderhead’s Customer Relationship Platform
Jackson National Life Insurance Company has selected the Thunderhead NOW platform for customer communications. "Thunderhead NOW was chosen…
Knoa Monitors CRM Software
Knoa has announced full monitoring coverage for SAP CRM 7.0 and SAP CRM 2007. "Knoa also currently offers…
Shopping Guide: Choosing the Right Web-based CRM Software
Choosing the right Web-based CRM service (aka, SaaS) for your company can be challenging in a marketplace full…
Radian6 Connects Social Media to the Customer Relationship
Radian6 has announced a new Engagement Console designed to enable users to listen to, engage with and respond…
Commence Updates CRM Software
Commence Corporation has announced the planned release of Commence RM 4.0, which will ship by the middle of…
Autonomy Intros Customer Relationship Analytics Tool
Autonomy has introduced a new solution called Autonomy Explore. "The ‘customer interaction analysis application’ connects all customer touch…
TripAtlas Launches CRM Software for Travel Agents
The online travel resource TripAtlas.com has introduced a CRM tool as part of its TripAtlas PRO platform. "Not…
CRM Software Provider Announces Customer Wins
SugarCRM has announced a number of new customers, including BLS Telecom, Robin Hood, the Utah Flash, SkyScanner and…
AnalyzePal: Business Intelligence for PayPal
A Produle Systems has introduced AnalyzePal, a free business intelligence solution for PayPal data. "AnalyzePal has been designed…
QlikTech Brings Business Intelligence to Android Phones
QlikTech has released a QlikView business intelligence (BI) app for Android phones. "QlikTech has enjoyed tremendous success the…
CRM Software Developer Chordiant Acquired by Pegasystems
Business process management (BPM) software developer Pegasystems made a strategic move to broaden its product offerings with the…
TreeHouse Adds Support for Oracle’s Web CRM Software
TreeHouse Interactive has announced that its Marketing View demand generation solution now integrates with Oracle CRM On Demand.…
Salesforce Works Its CRM Mojo on Internet Marketing Company
Mojo Interactive, an Internet marketing company that developed the online patient referral service LocateADoc.com, is a confident, tech-savvy…
Exxaro Chooses SAP CRM Software
Mining company Exxaro has announced its selection of SAP CRM 7. "With the deployment of this solution, the…
Idea2 Announces Cloud-Based Small Business CRM Software
Idea2 has launched its cloud-based CRM solution for the SMB market. "While most of the CRM solutions available…
BatchBook CRM Software Launches on Google Apps
BatchBlue Software has launched its social CRM solution BatchBook on the Google Apps Marketplace. "[A] customizable, Web-based CRM…
SugarCRM Introduces Open+ CRM Software Partner Program
SugarCRM has announced the launch of its new Open+ partner program. "The company intends to offer partners better…