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Robyn Greenspan

Robyn Greenspan, an independent researcher and speaker, is interested in innovation, market trends and information technology. She was a participant in the AI Summit and also took part in the IEEE International Conference on Edge Computing, International SOA Symposium series and the International Cloud Symposium series. She graduated from Temple University. She was previously the communications and research manager for the AMS, an internationally recognized professional association that advances knowledge in the IT and business management areas.

Top 15 Skins That Look Better in CS2

Counter-Strike

The transition to a new engine brought several visual updates. Most noticeable is the improved appearance of the maps, some of which have been completely redesigned. And that’s not all that happened in the game. Of course, changes have occurred…

Perceptions of Trust

Just over half of surveyed consumers discontinued doing business with a company because they were uncomfortable with their privacy protection, a report from Accenture found. The November 2003 survey of 570 individuals that mixed business marketing executives, privacy officers and…

Moderate, Steady CRM Growth Through 2006

Corporations will continue to make efforts to please their customers, as research from Aberdeen Group forecasts worldwide CRM spending to exhibit moderate, yet steady, growth in the coming years. Aberdeen estimates 2002’s spending of $13.7 billion to swell to $17.7…

E-Bank Customers Less Satisfied

It pays for online banks to deploy effective customer relationship strategies since satisfied consumers are 50 percent more likely to recommend their bank’s Web site and 19 percent more likely to purchase additional services, according to a Summer 2003 study…