CRM, ERP, and Business Intelligence Software

Self-service, cloud computing, freemium tools and better data management will be key factors in the BI market this year.

• 8 CRM Trends and Predictions
• 13 ERP Predictions for 2017
• Buying Guide for Call Center Software
• What is Odoo Open Source ERP?
• Top 10 Best BPM Software Products
• 6 Call Center Best Practices

Backend as a Service offering aims to enable developers to easier integrate apps with data services.

• Nuvolo Raises $10M to Advance Enterprise Asset Management in the Cloud
• Hortonworks Evolves Big Data at Hadoop Summit
• Cloudera Reports $79.6M in First Quarter Revenue After IPO
• Spinnaker 1.0 Open-Source App Release Management Platform Debuts
• Citrix Updates Apps at Synergy
• Salesforce Grows CRM Business with AI Smarts

SunView Software's ChangeGear 7 is streamlining helpdesk processes.

The experts say the cloud, AI and in-store capabilities will be important for customer relationship management software this year.

• Where Is AI Headed in the Enterprise?
• 7 Solutions to Boost CRM Performance
• On Way to Omni-Channel, Retailers Try Beacons and More
• Chief Data Officer Role Continues to Evolve
• Mobile App Eases ATM Field Service
• Comprehensive Guide to Field Service Software

Ever wanted to build your own banking platform? Now you can with the open-source Fineract project.

• Where Is AI Headed in the Enterprise?
• 7 Solutions to Boost CRM Performance
• Chief Data Officer Role Continues to Evolve

Manufacturing ERP software offers features such as supply chain management, lean and mixed mode manufacturing, and advanced planning and scheduling.

• Chief Data Officer Role Continues to Evolve
• Comprehensive Guide to Field Service Software