CRM, ERP, and Business Intelligence Software

Self-service, cloud computing, freemium tools and better data management will be key factors in the BI market this year.

• 8 CRM Trends and Predictions
• 13 ERP Predictions for 2017
• Buying Guide for Call Center Software
• What is Odoo Open Source ERP?
• Top 10 Best BPM Software Products
• 6 Call Center Best Practices

New database, data warehouse, blockchain and artificial intelligence applications debut at Oracle OpenWorld event.

• Oracle Shows Off MySQL 8 Release Candidate
• Oracle Sending Java EE and Glassfish to Eclipse
• MapR Raises $56M To Advance Big Data Business Plans
• How Salesforce Made $10B and Why It's Now Aiming for $20B
• Oracle Wants to Open Up Java EE
• Streamlio Launches with $7.5M in Funding to Advance Real Time Applications

SunView Software's ChangeGear 7 is streamlining helpdesk processes.

The experts say the cloud, AI and in-store capabilities will be important for customer relationship management software this year.

• Where Is AI Headed in the Enterprise?

Ever wanted to build your own banking platform? Now you can with the open-source Fineract project.

• Where Is AI Headed in the Enterprise?