Category CRM

Genesys Intros Managed Service Offering

Genesys, a provider of customer experience and contact center software, today introduced a managed service solution called Genesys Guru that it says will help customers optimize their processes to attain operational cost savings and improved business performance. The initial Guru…

HP Woos Digital Marketers with Testing Solution

HP Autonomy has launched HP Optimost VisualTest, a self-service A/B/n testing offering that helps marketers determine the most effective combinations of digital content by market and customer segment, resulting in greater engagement, conversions and revenue. The software-as-a-service (SaaS) offering includes…