CRM and the Named Account Model – Square Peg, Round Hole?
Customer relationship management (CRM) systems are typically designed with a new prospect lifecycle that starts with Leads (someone…
CRM
Captaloans Adds Debt Settlement to CRM
Captaloans has recently announced a new capability to its pipeline tracking and CRM program that will aid lawyers,…
Intelestream Updates Intelecrm 3.5
Intelestream has announced added additional features to the recently unveiled intelecrm version 3.5. According to the report on…
Who is Leading in Social CRM?
There is so much buzz about social CRM these days. Companies like Intuit, Procter & Gamble and Citigroup…
Cloud-based CRM Systems Requires Planning
A common problem seen today is that consultants may feel empowered to set up cloud-based CRM systems without…
Is Google Looking to Join The CRM Market?
Already emerging as an enterprise apps contender, Lauren Carlson discusses the topic of Google (NASDAQ: GOOG) entering the…
Ten Things You Can Learn from Your CRM System
Customer relationship management (CRM) vendors often claim that their software can do practically anything, from revealing which leads…
ISM Announces 2011 Top CRM Software Award Winners
CRM consulting firm ISM has announced the winners of its annual Top 15 CRM Software Awards. The companies…
A Closer Look at Microsoft Dynamics CRM 2011 Online
Microsoft (NASDAQ: MSFT) recently announced the much-anticipated launch of Microsoft Dynamics CRM Online, the new cloud version of…
Oracle CRM Delivers Deep Analytics
Oracle (Nasdaq: ORCL) CRM product line delivers deep analytical capabilities, including out-of-the-box dashboards, as well as the ability…
Microsoft Dynamics Competes in CRM Cloud Space
Microsoft (NASDAQ: MSFT) recently launched Microsoft Dynamics CRM Online cloud service giving sales and marketing professionals more options…
Ntractive Announces Elements CRM 3.0
Ntractive has recently announced an upgraded version of its Mac Customer Relationship Management offering. As noted on TMCnet,…
Planet Technologies Maps CRM
Planet Technologies has announced Maps for CRM 2011, a new add-on that extends functionality of Microsoft’s (Nasdaq: MSFT)…
NexJ Builds CRM Systems for Financial Services, Healthcare
NexJ has managed to carve out a solid niche for itself in the customer relationship management (CRM) market…
CRM Systems Aid Companies in Sluggish Retail Environment
A new Microsoft (NASDAQ: MSFT) survey indicates that seven out of eight companies now have some kind of…
CRM Strategies for Financial Services
Financial services firms often must sort through unique CRM challenges. As companies look to roll out CRM systems,…
Former Salesforce.com Execs Launches Cloud Apps Service
CEO Todd McKinnon, a former VP of Engineering at Salesforce (NYSE: CRM), has raised $11M in funding for…
Intelestream Announces New Version of Intelecrm
Intelestream has announced Intelecrm version 3.5, claiming the new product release focuses on more options for integration and…
Microsoft Blocks Former Manager from Joining Salesforce.com
Microsoft (NASDAQ: MSFT) has blocked Matt Miszewski, its former general manager of worldwide government from moving to Salesforce…
Oracle Announces Fast Adoption Rate of PeopleSoft
Oracle (NASDAQ: ORCL) claims to have added more than 350 PeopleSoft customers in the past year. According to…
IBM Connects LotusLive with SugarCRM, Ariba
IBM (NYSE: IBM) announced two new partnerships today for its LotusLive email, Web conferencing, social networking and collaboration…
A Look at CRM Vendor Wars
Now that Microsoft Microsoft (NASDAQ: MSFT) has formally rolled out Microsoft Dynamics CRM 2011 we see customer relationship…
Microsoft CRM Challenges Salesforce and Oracle
Microsoft’s Dynamics CRM Online Service’s price is a direct challenge to Salesforce and Oracle and employs the same…
Leveraging Electronic Customer Relationship Management
This BeyeNetwork article is the first segment of a two-part series exploring the significant role of data integration…
Sage Announces SalesLogix CRM Enhancements
Sage has recently announced the addition of Sage SalesLogix KnowledgeSync alerts (the Sage SalesLogix Customer Portal) and additional…
The New CRM Provides Knowledge Management, Mobile Support
Customer relationship management (CRM) systems have been narrowly defined as systems that provided basic customer information for years.…
Enterprise Cloud Computing and CRM
Cloud computing has been very effective in hosting applications among smaller customer relationship management CRM players. According to…
Salesforce.com a ‘Bubble’ Stock: Barron’s
Salesforce.com (NYSE: CRM) pioneered the market for cloud computing and software as a service (SaaS) with its online…
Microsoft Online CRM
Microsoft’s (NASDAQ: MSFT) marketing team has their sights on Salesforce (NYSE: CRM) but according to IT News, if…
Planet Technologies Launches New Maps App for Microsoft Dynamics CRM
Planet Technologies has launched Maps for Microsoft CRM 2011. As noted in the release on PR.com, this free,…
MyBusiness Launches New Mobile CRM Application
MyBusiness CRM has announced a new browser-based mobile application that can be accessed from any smartphone, including the…
Top CRM Applications for Small Business Use
Even a small business has a need for customer relationship management apps. This list of CRM software an…
Commence Corporation Offers Try Before You Buy CRM
Customer relationship management software (CRM software) can often be a heavy investment. TMCnet reports that Commence Corporation has…
RightNow Acquires Q-go Natural Language Search
Customer relationship management (CRM) vendor RightNow has agreed to buy Q-go.com, a vendor of natural language-based search software,…
SugarCRM Announces Social CRM Survey Results
SugarCRM has announced the results of its 2010 Social CRM Survey. As reported on BusinessWire, the poll’s results…
Microsoft Delivers CRM 2011 in the Cloud
Microsoft CEO Steve Ballmer announced commercial availability of the company’s next generation customer relationship management (CRM) cloud services…
CRM 2011 Watchlist: Best Consultants Discussed
In this final installment of Paul Greenberg’s CRM 2011 Watchlist a number of system integrators (SI) and consultants…
IBM: Midsized Customers to Boost 2011 IT Spending
A new survey of midsized businesses indicates many of them are planning to increase IT spending in the…
iPipeline Expands CRM Offering With GaleForce Acquisition
iPipeline has recently announced its acquisition of GaleForce Solutions. Based on Microsoft Dynamics, GaleForce Solutions are deployed either…
Tips to Improve Your Current CRM Solution
In many cases an organization might buy a new CRM solution believing its current technology is just not…
Free CRM Software Available From Cell-CRM
Start-up Cell-CRM.com is offering free CRM (customer relationship management) software that has no built-in limits on the number…
Salesforce.com: An Obvious CRM Choice
While the power of Salesforce (NYSE: CRM) is known to be a good choice for for sales and…
The Greenberg CRM Watch List Continues: Diversity
“Different strokes for all kinds of folks” is the lead in to this new installment of Paul Greenberg’s…
Bamboo Integrates CRM and Product Support in Cloud Offering
Bamboo Solutions, a provider of technologies that enhance Microsoft SharePoint, has recently announced the launch of BambooCRM —…
SalesFUSION Releases Marketing Program for Salesforce.com Users
SalesFUSION, the maker of SalesFUSION 360 has recently released the MarketingUnlimited program for Salesforce.com (NYSE: CRM) users. As…
Speedy Sales Forecasting Boosts Sales
Speed is everything when it comes to pull a reliable sales forecast report. This CRM Buyer article cites…
Expert CRM Predictions for 2011
From customer insights to mobile CRM this MyCustomer report suggests experts forecast many change sin the CRM market…
Pegasystems Announces Pega Cloud for CRM Offering
Pegasystems (NASDAQ: PEGA) has released its Pega Cloud for CRM offering to meet increased demand for customer service…
New Trends for CRM Solutions
CRM solutions providers such as Microsoft (NASDAQ: MSFT), Oracle (NASDAQ: ORCL), Salesforce (NYSE: CRM), RightNow and NetSuite were…
Greenberg Social Mainstream CRM Watch List
According to Paul Greenberg in the latest installment of the 2011 CRM Watch List this year the CRM…