Who is Leading in Social CRM?
There is so much buzz about social CRM these days. Companies like Intuit, Procter…
There is so much buzz about social CRM these days. Companies like Intuit, Procter…
A common problem seen today is that consultants may feel empowered to set up…
Already emerging as an enterprise apps contender, Lauren Carlson discusses the topic of Google…
Customer relationship management (CRM) vendors often claim that their software can do practically anything,…
CRM consulting firm ISM has announced the winners of its annual Top 15 CRM…
Microsoft (NASDAQ: MSFT) recently announced the much-anticipated launch of Microsoft Dynamics CRM Online, the…
Oracle (Nasdaq: ORCL) CRM product line delivers deep analytical capabilities, including out-of-the-box dashboards, as…
Microsoft (NASDAQ: MSFT) recently launched Microsoft Dynamics CRM Online cloud service giving sales and…
Ntractive has recently announced an upgraded version of its Mac Customer Relationship Management offering.…
Planet Technologies has announced Maps for CRM 2011, a new add-on that extends functionality…
NexJ has managed to carve out a solid niche for itself in the customer…
A new Microsoft (NASDAQ: MSFT) survey indicates that seven out of eight companies now…
Financial services firms often must sort through unique CRM challenges. As companies look to…
CEO Todd McKinnon, a former VP of Engineering at Salesforce (NYSE: CRM), has raised…
Intelestream has announced Intelecrm version 3.5, claiming the new product release focuses on more…
Microsoft (NASDAQ: MSFT) has blocked Matt Miszewski, its former general manager of worldwide government…
Oracle (NASDAQ: ORCL) claims to have added more than 350 PeopleSoft customers in the…
IBM (NYSE: IBM) announced two new partnerships today for its LotusLive email, Web conferencing,…
Now that Microsoft Microsoft (NASDAQ: MSFT) has formally rolled out Microsoft Dynamics CRM 2011…
Microsoft’s Dynamics CRM Online Service’s price is a direct challenge to Salesforce and Oracle…
This BeyeNetwork article is the first segment of a two-part series exploring the significant…
Sage has recently announced the addition of Sage SalesLogix KnowledgeSync alerts (the Sage SalesLogix…
Customer relationship management (CRM) systems have been narrowly defined as systems that provided basic…
Cloud computing has been very effective in hosting applications among smaller customer relationship management…
Salesforce.com (NYSE: CRM) pioneered the market for cloud computing and software as a service…
Microsoft’s (NASDAQ: MSFT) marketing team has their sights on Salesforce (NYSE: CRM) but according…
Planet Technologies has launched Maps for Microsoft CRM 2011. As noted in the release…
MyBusiness CRM has announced a new browser-based mobile application that can be accessed from…
Even a small business has a need for customer relationship management apps. This list…
Customer relationship management software (CRM software) can often be a heavy investment. TMCnet reports…
Customer relationship management (CRM) vendor RightNow has agreed to buy Q-go.com, a vendor of…
SugarCRM has announced the results of its 2010 Social CRM Survey. As reported on…
Microsoft CEO Steve Ballmer announced commercial availability of the company’s next generation customer relationship…
In this final installment of Paul Greenberg’s CRM 2011 Watchlist a number of system…
A new survey of midsized businesses indicates many of them are planning to increase…
iPipeline has recently announced its acquisition of GaleForce Solutions. Based on Microsoft Dynamics, GaleForce…
In many cases an organization might buy a new CRM solution believing its current…
Start-up Cell-CRM.com is offering free CRM (customer relationship management) software that has no built-in…
While the power of Salesforce (NYSE: CRM) is known to be a good choice…
“Different strokes for all kinds of folks” is the lead in to this new…
Bamboo Solutions, a provider of technologies that enhance Microsoft SharePoint, has recently announced the…
SalesFUSION, the maker of SalesFUSION 360 has recently released the MarketingUnlimited program for Salesforce.com…
Speed is everything when it comes to pull a reliable sales forecast report. This…
From customer insights to mobile CRM this MyCustomer report suggests experts forecast many change…
Pegasystems (NASDAQ: PEGA) has released its Pega Cloud for CRM offering to meet increased…
CRM solutions providers such as Microsoft (NASDAQ: MSFT), Oracle (NASDAQ: ORCL), Salesforce (NYSE: CRM),…
According to Paul Greenberg in the latest installment of the 2011 CRM Watch List…
If the front-line people are ready, and the technology is ready, what’s keeping many…
According to StreetInsider, Morgan Joseph has initiated coverage on Salesforce.com (NYSE: CRM) with a…
In Part 3 of Paul Greenberg’s lengthy CRM Watchlist for 2011, he discusses the…