CRM - News
Industry and product news on Customer Relationship Management (CRM) and sales force automation software and solutions.
Why Salesforce CEO Uses Zen Principle of Shoshin for Enterprise Application Integration Success
May 30, 2018Even as the company details first quarter fiscal 2019 revenue of $3.01 Billion, CEO Marc Beniof is taking a "beginner's mind' approach to …
Salesforce Essentials Brings CRM to Small Businesses
March 15, 2018New small business focused editions of the Sales and Service cloud debut at $25 per user per month.
Salesforce Grows Beyond $10B in Revenue as CEO Proclaims the Fourth Industrial Revolution
March 1, 2018What apps will define the next generation of IT? That's a question that Salesforce hopes it has already answered.
How SAP Plans to Grow in 2018
February 6, 2018CEO William McDermott does not expect to make any major acquisitions, but will move aggressively to grow the business.
Salesforce Aims to Enable the Fourth Industrial Revolution
November 20, 2017At its Dreamforce event, Salesforce makes a number of announcement to help advance the state of SaaS applications.
How Salesforce Made $10B and Why It's Now Aiming for $20B
August 23, 2017Salesforce CEO Marc Benioff details the core fundamentals beyond his firm's success.
Salesforce Grows CRM Business with AI Smarts
May 19, 2017CEO Marc Benioff emphasized the central role that Artificial Intelligence plays in the future of his company.
Nimble Set to Accelerate CRM Efforts with $9M Series A
March 6, 2017CRM vendor gets a vote of confidence from celebrity investor Mark Cuban's Radical Investments.
Salesforce Brings in $8.39B in Fiscal 2017
March 1, 2017CEO Marc Benioff hints at big news to come on March 7 as the company expands its Einstein analytics capabilities.
AppsFlyer Flies High with $56M Funding Round
January 18, 2017Marketing data analytics and mobile attribution vendor raises a Series C round of funding.
2017 Kicks Off With Customer Experience Vendors Raising New Funds
January 6, 2017Customer experience management vendor NGDATA and connected commerce vendor CloudCraze each raise new money to start the new year.
Is AI the Next CRM Battleground?
December 8, 2016Artificial intelligence is helping sales and marketing professionals do a better job of getting the right messages to the right prospects.
Salesforce Aims for $10B in Fiscal 2018
November 21, 2016Salesforce CEO Marc Benioff is very optimistic about his company's future.
JIRA Service Desk Broadens Customer Support Horizons
October 12, 2016Atlassian beefs up its IT help desk software with customer support features that aim to help it compete with products like Zendesk and …
Oracle Updates Apps for Next Gen Cloud
September 20, 2016Adaptive Intelligent Applications, visual code and Analytics Cloud are among Oracle's application announcements at OpenWorld.
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