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CRM - News

Industry and product news on Customer Relationship Management (CRM) and sales force automation software and solutions.

How Salesforce Made $10B and Why It's Now Aiming for $20B

August 23, 2017

Salesforce CEO Marc Benioff details the core fundamentals beyond his firm's success.

Salesforce Grows CRM Business with AI Smarts

May 19, 2017

CEO Marc Benioff emphasized the central role that Artificial Intelligence plays in the future of his company.

Nimble Set to Accelerate CRM Efforts with $9M Series A

March 6, 2017

CRM vendor gets a vote of confidence from celebrity investor Mark Cuban's Radical Investments.

Salesforce Brings in $8.39B in Fiscal 2017

March 1, 2017

CEO Marc Benioff hints at big news to come on March 7 as the company expands its Einstein analytics capabilities.

AppsFlyer Flies High with $56M Funding Round

January 18, 2017

Marketing data analytics and mobile attribution vendor raises a Series C round of funding.

2017 Kicks Off With Customer Experience Vendors Raising New Funds

January 6, 2017

Customer experience management vendor NGDATA and connected commerce vendor CloudCraze each raise new money to start the new year.

Is AI the Next CRM Battleground?

December 8, 2016

Artificial intelligence is helping sales and marketing professionals do a better job of getting the right messages to the right prospects.

Salesforce Aims for $10B in Fiscal 2018

November 21, 2016

Salesforce CEO Marc Benioff is very optimistic about his company's future.

JIRA Service Desk Broadens Customer Support Horizons

October 12, 2016

Atlassian beefs up its IT help desk software with customer support features that aim to help it compete with products like Zendesk and …

Oracle Updates Apps for Next Gen Cloud

September 20, 2016

Adaptive Intelligent Applications, visual code and Analytics Cloud are among Oracle's application announcements at OpenWorld.

Marrying Email and CRM, Zoho Targets CRM Giants

August 8, 2016

Zoho is aiming at CRM giants like Salesforce and Microsoft with its revamped CRM software and a new email client for sales pros.

Sales Productivity Software Startup TinderBox Rebrands as Octiv

July 27, 2016

Octiv's sales productivity platform streamlines workflows associated with creating and managing sales presentations, proposals and contracts.