CRM - News

Industry and product news on Customer Relationship Management (CRM) and sales force automation software and solutions.

RESEARCH NEWS REVIEWS

G2 Crowd Shakes up Enterprise Software Buying with Peer Reviews

May 20, 2013

A startup called G2 Crowd wants to help enterprises streamline and improve their software buying processes by offering a service based on peer reviews and social data.

Oracle Intros In-Memory JD Edwards EnterpriseOne Apps

May 10, 2013

In pursuit of the real-time enterprise, Oracle gives JD Edwards project management and sales apps the in-memory treatment.

SalesFUSION 8 Blurs CRM and Marketing Automation

May 7, 2013

Business software firm extends popular CRM platforms by deeply integrating sales and marketing workflows and capabilities.

Salesforce Communities Shakes up Customer Service

May 2, 2013

Salesforce is signaling the end of old-school customer forums with a social offering that pulls customer interactions directly into Chatter.

Salesforce Launches Social.com Ad Platform

April 23, 2013

Cloud CRM innovator tackles social media advertising on with the latest addition to its Marketing Cloud services slate.

Marketing Automation Startup Brandcast Gets Benioff's Blessing (and Cash)

April 17, 2013

Content management and marketing automation startup Brandcast gets off the ground with a little help from Salesforce CEO Marc Benioff.

Oracle Debuts New In-Memory Business App Slate

April 10, 2013

Oracle feeds the enterprise's need for speed with new, in-memory versions of its popular business applications.

iPad Sales Presentation Software Startup Showpad Raises $2M

March 29, 2013

Belgian startup Showpad plans to establish a foothold in the U.S., by offering a cloud-based sales presentation app for the iPad.

Latest Zoho CRM Upgrade Boosts Email Efficiency

March 27, 2013

Since email remains a vital communication method for most sales people, Zoho gives it plenty of attention. The latest version of its CRM software includes several email improvements.

Salesforce Chatter Bridges Social and Mobile CRM Divide

March 19, 2013

Chatter gets a big update that brings core Salesforce CRM functionality within easy reach of mobile users.

Information Builders Dives into Social Media Analytics

March 18, 2013

Business intelligence software maker’s Big Data-powered analytics platform gains new social media insight gathering capabilities.

Adobe Marketing Cloud Makes Move to 'Mobile First'

March 6, 2013

Adobe cranks out new features as marketers prioritize mobile marketing campaigns.