CRM - News
Infor Bolsters Cloud Suite with Saleslogix CRM BuyAugust 14, 2014
Infor, best known for its cloud ERP solutions, is purchasing Saleslogix CRM from Swiftpage to beef up its suite of industry-specific cloud software.
Pipeliner CRM Updates App with Gmail Integration, MoreJuly 30, 2014
Integration with Gmail and Box are among 40 new or improved features in Pipeliner CRM's flagship application.
Genesys to Put IBM's Watson to WorkJuly 9, 2014
Customer satisfaction is the focus as Genesys integrates IBM's Watson with its Customer Experience Platform.
Salesforce Beefs up Desk.com Customer Support SoftwareJune 17, 2014
An agent console that centralizes customer support information is one of the new features in the latest iteration of Salesforce's Desk.com customer support software.
Badgeville Targets Online Communities with Gamification SoftwareJune 11, 2014
Badgeville for Communities offers out-of-the-box integration with popular community and collaboration platforms including Yammer, Jive and Microsoft SharePoint.
Pegasystems Gains Co-browsing Tech by Acquiring StartupJune 10, 2014
Pegasystems plans to add Firefly co-browsing technology to customer service and sales applications.
Genesys Intros Managed Service OfferingMay 28, 2014
The contact center software provider's first managed service offering focuses on workforce optimization.
Pegasystems Rolls out New Sales Force Automation ReleaseMay 21, 2014
Pega SFA gives sales teams contextual recommendations to help close deals and supports social and mobile sales strategies.
HP Woos Digital Marketers with Testing SolutionMay 20, 2014
HP Autonomy's SaaS solution combines ease of use with deep analytics, segmentation to help marketers create and launch tests.