CRM - News
Company Rebrands to Reflect App ExpansionSeptember 26, 2014
OpenERP, a Belgian provider of open source ERP software, has changed its name to Odoo to reflect its move into other business applications, including digital marketing.
Clarabridge Adds Speech Analytics to Contact Center SoftwareSeptember 3, 2014
Clarabridge Speech, powered by Voci, expands customer experience management capabilities by adding speech analytics to capture a more complete snapshot of the customer experience.
Infor Bolsters Cloud Suite with Saleslogix CRM BuyAugust 14, 2014
Infor, best known for its cloud ERP solutions, is purchasing Saleslogix CRM from Swiftpage to beef up its suite of industry-specific cloud software.
Pipeliner CRM Updates App with Gmail Integration, MoreJuly 30, 2014
Integration with Gmail and Box are among 40 new or improved features in Pipeliner CRM's flagship application.
Genesys to Put IBM's Watson to WorkJuly 9, 2014
Customer satisfaction is the focus as Genesys integrates IBM's Watson with its Customer Experience Platform.