CRM - News
Bpm’online's CRM Update Puts Process FirstJuly 1, 2015
CRM platform update includes guided field sales tools, along with ominchannel communication and digital marketing automation features.
Salesforce Boosts Mobile Customer Service CapabilitiesJune 25, 2015
Service for Apps allows companies to embed services such as live chat into mobile customer service applications.
Analytics App Aims to Offer Better Marketing VisibilityJune 25, 2015
Datameer app blends data from multiple systems to give marketers a better picture of which campaigns and channels are best at converting leads into customers.
DialogTech Measures Mobile Click-to-Call Marketing ActivityJune 24, 2015
DialogTech's newest product helps companies track and control inbound marketing calls from any mobile source.
Salesforce Rolls out First Wave Analytics AppJune 18, 2015
An app geared toward sales professionals is the first in a planned series of role-specific analytics apps Salesforce is introducing on its Wave platform.
SugarCRM Launches App Store for Commercial CRM UsersMay 27, 2015
SugarCRM latest to join ranks of software companies with enterprise app stores.
GoldMine, AddonSoftware Partner to Integrate CRM, ERPMay 8, 2015
By partnering on an integrated CRM and ERP solution, companies hope to win deals against competitors like Microsoft and Sage.
Marketing Automation Tools in Chrome, via New Act-On AppMarch 16, 2015
Act-On wants to make marketers more productive with an app that allows users to access Act-On functionality from within the Chrome browser.
Salesforce Service Cloud Gets Intelligence EngineMarch 9, 2015
Built-in intelligence will help companies automate customer service workflows, improve workforce management and design better business processes, promises Salesforce.
Teradata Buys Mobile Marketing SpecialistJanuary 14, 2015
Teradata's purchase of Appoxee, its third marketing-related acquisition in recent months, will enhance its mobile marketing capabilities.