CRM - News
Industry and product news on Customer Relationship Management (CRM) and sales force automation software and solutions.
Clari Intros Sales Analytics Tool to Enhance Pipeline VisibilityFebruary 22, 2016
Clari's Flow Analytics tool focuses on giving managers and executives real-time visibility into deals in the sales pipeline.
Salesforce Refreshes Sales, Service CloudsFebruary 3, 2016
A feature that brings CRM functionality to email inboxes and a new field service management service are among Salesforce's latest product …
Zendesk Brings Advanced Voice to Customer ServiceDecember 11, 2015
When it comes to customer service capabilities, voice is still king.
Azuqua Aims to Eliminate CRM Data SilosNovember 25, 2015
Company's integration-as-a-service platform connects fragmented CRM, marketing automation, customer service and support applications and …
Act-On Intros Industry-Specific Marketing Automation SoftwareNovember 20, 2015
Customers using marketing automation software customized for industry verticals are more successful than those using more general solutions, …
Data Visualization Focus of Pipeliner CRM's Latest ReleaseNovember 6, 2015
New Performance Insights feature allows sales managers to view the performance of territories, regions, teams and salespeople.
Speedier Data Analysis Focus of Attensity's DiscoverNowOctober 14, 2015
Text analytics provider Attensity offers an integration with Informatica and integration of social channels such as Twitter for a more …