CRM - News
Industry and product news on Customer Relationship Management (CRM) and sales force automation software and solutions.
Salesforce Intros Sales Apps Based on RelateIQ TechSeptember 15, 2015
Salesforce is rolling out new products based on the technology it gained with last year's acquisition of RelateIQ: one for Sales Cloud …
Clari Intros Activity Analytics for Visibility into Sales DealsSeptember 4, 2015
Predictive analytics software aims to offer visibility into progress of deals in the pipeline by collecting and analyzing data from email, …
Salesforce Revamps Sales Cloud with New UI, FeaturesAugust 25, 2015
Salesforce revamps the look and feel of its Sales Cloud interface and introduces more than two dozen new features using its Lightning …
Salesforce Revenue Hits $1.6B, Benioff Slams CRM RivalsAugust 21, 2015
Salesforce CEO Marc Benioff has never lacked bravado, and his company's continued financial success is giving him more fuel than ever.
Bpm'online's CRM Update Puts Process FirstJuly 1, 2015
CRM platform update includes guided field sales tools, along with ominchannel communication and digital marketing automation features.
Salesforce Boosts Mobile Customer Service CapabilitiesJune 25, 2015
Service for Apps allows companies to embed services such as live chat into mobile customer service applications.
Analytics App Aims to Offer Better Marketing VisibilityJune 25, 2015
Datameer app blends data from multiple systems to give marketers a better picture of which campaigns and channels are best at converting …
DialogTech Measures Mobile Click-to-Call Marketing ActivityJune 24, 2015
DialogTech's newest product helps companies track and control inbound marketing calls from any mobile source.
Salesforce Rolls out First Wave Analytics AppJune 18, 2015
An app geared toward sales professionals is the first in a planned series of role-specific analytics apps Salesforce is introducing on its …