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Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications.

JIRA Service Desk Broadens Customer Support Horizons

October 12, 2016

Atlassian beefs up its IT help desk software with customer support features that aim to help it compete with products like Zendesk and …

Vendors Pile on Big Data News at Strata

September 29, 2016

Cloudera, Pentaho and Alation are among vendors making Big Data announcements at this week's Strata event.

Workday Intros Planning, Learning, Education Products

September 27, 2016

Workday expands its product portfolio with software for financial planning, workforce training/education and education.

Oracle Updates Apps for Next Gen Cloud

September 20, 2016

Adaptive Intelligent Applications, visual code and Analytics Cloud are among Oracle's application announcements at OpenWorld.

Worksoft Aims to Facilitate Process Discovery in SAP Apps

September 20, 2016

Worksoft process mining software automatically discovers business processes and generates functional tests from historical data in SAP …

Teradata Expands Database Deployment Options

September 12, 2016

Microsoft Azure and VMware are among new deployment options for the Teradata Database.

Sencha Offers Service to Modernize Legacy Oracle Forms Apps

August 19, 2016

Modernizing Oracle Forms apps is focus of partnership between Sencha, 4Morphis.

Marrying Email and CRM, Zoho Targets CRM Giants

August 8, 2016

Zoho is aiming at CRM giants like Salesforce and Microsoft with its revamped CRM software and a new email client for sales pros.

Sales Productivity Software Startup TinderBox Rebrands as Octiv

July 27, 2016

Octiv's sales productivity platform streamlines workflows associated with creating and managing sales presentations, proposals and contracts.

Jive Collaborative Software Update Leverages Machine Learning

July 22, 2016

Insights powered by machine learning and enhanced user profiles are among improvements to Jive's Interactive Intranet and Customer Community …

Hadoop Summit Brings Big Data News

June 30, 2016

Multiple Big Data vendors and efforts debut new Hadoop technologies at this week's summit in California.

Red Hat Reiterates Support for Java EE With New Release

June 27, 2016

Red Hat announces new products and tools for Java EE and Microsoft .NET at developer event.

AppFormix Debuts ContainerFlow to Monitor Docker Apps

June 23, 2016

Sumeet Singh, founder and CEO of AppFormix, discusses his company's latest innovation, which aims to enhance visibility into container …

Microsoft's $26B Deal for LinkedIn Puts Social Back on Enterprise Map

June 13, 2016

With its $26 billion acquisition of LinkedIn, Microsoft will be able to embed social features into its popular productivity apps.

Summit Sparks Flurry of New Products

June 8, 2016

The open source Apache Spark project is being embraced by multiple vendors this week, with Spark integration into new and existing data …

Puppet Embraces Docker Containers for Delivery

June 3, 2016

Puppet is now testing out delivering its software as Docker containers.

ServiceNow Aims to Enable Cross-functional Customer Service

May 20, 2016

ServiceNow Customer Management connects departments, infrastructure and workflows to offer a more holistic approach to customer service than …

Professional Services Firms, FinancialForce Has an App for You

May 20, 2016

Built on the Salesforce Community Cloud, the Professional Services Communities app helps professional services firms collaborate with …

Salesforce on Track for $10B in Revenue

May 19, 2016

Salesforce CEO Marc Benioff takes a few shots at rivals Oracle and SAP – again - as he positions his company for future growth.

Host Analytics Beefs up Analytics, Collaboration Capabilities

May 18, 2016

New data visualization capabilities and user interface enhancements are among the features in Host Analytics' latest software update.