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Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications.

inContact Updates Contact Center Software with New Integration, Reporting

April 16, 2014

Latest update of inContact's contact center software includes deeper integration with cloud CRM from Salesforce and Oracle RightNow, among other improvements.

CDW Aims to Fill Mobile App Gap

April 15, 2014

CDW's new App Marketplace aims to serve a market not addressed by either consumer-oriented app stores or software vendors' enterprise app stores.

Technology Investments Lead Enterprise Growth Strategies

April 15, 2014

A Gartner survey finds growth is the top priority by far, with CEOs and executives displaying a bullish attitude toward technology-related business growth.

With Silverpop Buy, IBM Is Cloud Marketing Contender

April 10, 2014

IBM's acquisition of digital marketing specialist Silverpop puts it in direct competition with Oracle and Salesforce, two giants that have been beefing up their cloud marketing portfolios.

Birst Tool Makes Data Visualization Accessible to All

April 9, 2014

Cloud business intelligence provider Birst's new tool includes search capabilities and recommendation features that simplify data visualization.

Clari Launches Mobile Sales Platform

April 7, 2014

After raising $6 million in funding from Sequoia Capital, Clari brings its mobile sales platform out of stealth mode.

Attunity Intros Big Data Management Platform

April 3, 2014

Attunity says its Maestro platform improves IT efficiencies across global data centers or in the cloud.

C9 App Unifies Salesforce.com, Marketo Sales Data

March 31, 2014

C9 integrates data from Salesforce.com and Marketo to elevate lead and pipeline close rates and increase marketing ROI.

LiveHive Updates Sales Software with Prospect Ranking Feature

March 27, 2014

Startup LiveHive says its software helps fill a gap between traditional marketing automation and CRM.

Infor Intros Industry-Specific Cloud ERP Software

March 26, 2014

Infor's new CloudSuite platform, targeted to industry verticals like automotive and hospitality, runs on Amazon Web Services.

SnapLogic Hopes to Ease Cloud Integration Woes

March 26, 2014

SnapLogic is introducing a series of process and data integration patterns to simplify connecting cloud services. First up is its solution for Amazon Redshift.

Hadoop Provider Cloudera Raises $160M in New Funding

March 20, 2014

Big Data pioneer Cloudera continues to grow, but is it a profitable business yet?

Simply Measured Raises $20M for Social Media Analytics

March 19, 2014

Trinity Ventures leads a Series C round of funding for the social analytics company.

Gainsight's CRM Update Focuses on Customer Retention

March 19, 2014

New CRM features promise to boost customer renewals and retention.

Logi Analytics Boosts Big Data Capabilities

March 18, 2014

The latest update of Logi Info enhances interactive analysis, visualizations and dashboards for Big Data sources, including MongoDB.

Social Enterprise, Machine Learning Meet in Microsoft's Office Graph, Oslo

March 12, 2014

The business software maker provides a closer look at technology that the company believes will fundamentally improve the way teams get work done.

Nimble Adds Smart Summary to CRM

March 12, 2014

Nimble's new contact management feature adds instant context for more effective customer engagement.

DataRPM Launches Cognitive BI Platform, Closes $5.1M Funding Round

March 11, 2014

Big Data startup DataRPM will accelerate the go-to-market strategy for its natural language business intelligence platform, called cognitive BI.

Microsoft Previews Office 365 Groups, Oslo Apps

March 3, 2014

Office 365's future comes into sharper focus with a new, deeply integrated social layer and an app that surfaces the most relevant activities and interactions.

IBM Launches Watson Mobile Developer Challenge

February 26, 2014

IBM challenges mobile developers to build cognitive computing apps that bring the power of Watson to the palm of your hand.