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Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications.

Salesforce Refreshes Sales, Service Clouds

February 3, 2016

A feature that brings CRM functionality to email inboxes and a new field service management service are among Salesforce's latest product …

Pentaho Expands Data Analysis with Python [PODCAST]

January 28, 2016

Will Gorman, VP of Pentaho Labs, explains how the new Python integration will benefit data scientists and what's coming next.

MariaDB Raises New Money, Gets New CEO

January 21, 2016

Open source database vendor MariaDB ramps up executive suite for 2016.

Machine Learning Part of Atlassian's JIRA Service Desk Update

January 14, 2016

A machine learning algorithm helps users of Atlassian's service desk software get their issues resolved more quickly.

Tableau Gets Native iPhone App with Latest Version

December 14, 2015

Tableau's update of its data analytics software includes a native app for iPhone, plus features that make it easier to use maps and security …

Zendesk Brings Advanced Voice to Customer Service

December 11, 2015

When it comes to customer service capabilities, voice is still king.

Apperian Brings Universal Distribution to Mobile App Management

December 10, 2015

Apperian applies security and other policies directly to mobile apps, so IT organizations have more options for distributing apps.

Azuqua Aims to Eliminate CRM Data Silos

November 25, 2015

Company's integration-as-a-service platform connects fragmented CRM, marketing automation, customer service and support applications and …

Drupal 8 Released

November 23, 2015

After years of delay, major update for popular open source CMS Drupal debuts.

Act-On Intros Industry-Specific Marketing Automation Software

November 20, 2015

Customers using marketing automation software customized for industry verticals are more successful than those using more general solutions, …

Information Builders Tackles Master Data Management

November 18, 2015

Information Builders offers a more iterative approach to master data management with Omni-Gen software.

Data Visualization Focus of Pipeliner CRM's Latest Release

November 6, 2015

New Performance Insights feature allows sales managers to view the performance of territories, regions, teams and salespeople.

Tibco Intros Tools to Ease Cloud Integration

October 14, 2015

Tibco's two new integration platforms aim to help companies test, deploy and manage cloud applications.

Speedier Data Analysis Focus of Attensity's DiscoverNow

October 14, 2015

Text analytics provider Attensity offers an integration with Informatica and integration of social channels such as Twitter for a more …

Infor Partners with Whole Foods on Retail-Specific Cloud ERP

October 14, 2015

Infor creates dedicated retail business unit and partners with Whole Foods to create cloud ERP software for the retail industry.

JIRA Service Desk Update Offers Options for Non-Tech Users

October 9, 2015

Atlassian's latest update of its JIRA Service Desk software offers service management options both for IT teams and for non-technical …

Pentaho 6 Blends Virtual and Physical Data for Business Intelligence

September 30, 2015

New enterprise and community editions bring enhanced capabilities.

Altiscale Expands Hadoop-as-a-Service in Data Cloud 4.0

September 29, 2015

Not every organization wants or needs to run their own Big Data environment, some just want to run it as a service.

Acquia Funding Tops $173M as Drupal 8 Release Nears

September 28, 2015

Acquia raises $55 million as it prepares for release of Drupal 8.

Salesforce Intros Sales Apps Based on RelateIQ Tech

September 15, 2015

Salesforce is rolling out new products based on the technology it gained with last year's acquisition of RelateIQ: one for Sales Cloud …