News
Opera Solutions Brings Predictive Analytics to SAP HANA
May 15, 2012Can third parties thrive in the HANA universe? One company is betting that it has not only the technology, but also the brains to back it up.
Customer Service Gets More Social with Zoho Support
May 11, 2012New Facebook and Twitter integration highlights the increasing impact of social media on customer service software, a key characteristic of social CRM.
Spinnaker Support Now Provides Maintenance for SAP Apps
May 10, 2012The third-party support company, which has 160 customers for its JD Edwards business, is adding an SAP practice. Analysts say third-party support can help companies save money as they consider whether to upgrade or migrate from current versions of apps.
Hortonworks, Kognitio Partner to Drive Hadoop Adoption
May 9, 2012Companies tout combination of Hortonworks Data Platform with Kognitio Analytical Platform for its ability to make it easier to analyze Big Data in less time and at less cost than before.
Spotfire 4.5 Leverages Tibco Architecture for Big Data Analysis
May 7, 2012Tibco's architecture combines an in-memory approach with an in-database type of approach, making it easier for users to dynamically explore large data sets. The latest release of Tibco Spotfire includes a new connector to Hadoop, among other features.
IBM Gathers Tealeaf in Analytics Buying Streak
May 3, 2012Tealeaf is taken off the market as the industry turns its attention to online consumer behavior and digital marketing analytics.
Jive Updates Platform with Seamless Sharing, Big Data Brawn
May 2, 2012Jive unleashes improved apps integration, the power of Big Data analytics and a reworked UI for seamless social business collaboration.
Birst Grabs $26M in Financing
May 2, 2012The business intelligence software provider, which doubled its revenues in the past year, will use the cash to accelerate its growth.
Mobile App Analyzes Best Customer Service Options
May 1, 2012Nice Systems says its Mobile Reach application helps customers identify the best options for assistance in completing self-service transactions.
Intuit Gains Expanded CRM Presence with $420 Million Demandforce Purchase
April 30, 2012Intuit parts with big bucks for a shot at the hot cloud and social CRM markets.
Pentaho 4.5 Visualizes Big Data Analytics
April 26, 2012Open source business intelligence vendor Pentaho aims to make it easier to get a grip on Big Data by offering user-driven data visualization in its latest software release.
IBM Seeks Big Data Domination with Vivisimo Buy, Cloudera Support
April 26, 2012IBM feeds its relentless hunger for all things Big Data with an acquisition and newly-announced Cloudera support.
Yammer Positions Its Social Software as Intranet Replacement
April 24, 2012Yammer enhances search and content sharing capabilities in its latest software release. It also announced integration with Microsoft's Dynamics CRM application.
SugarCRM Credits Open Source for Growth, Intros Software Updates
April 24, 2012SugarCRM integrates the open source Lucene search engine into the latest version of its software to offer users a Google-like search experience. An executive says open source figures strongly into the company's growth.
Teradata Debuts In-Memory System for SAS Analytics
April 23, 2012Teradata targets SAS environments with pre-configured systems that feature massive RAM stores.
W2O Group Buys Ravel in Big Week for Big Data Startups
April 20, 2012W2O group takes Austin-based Big Data startup Ravel off the market as Splunk's IPO lights up Wall Street.
eXo Software Promises Social Intranets Made Simple
April 19, 2012Company says the cloud-based service integrates social business and enterprise collaboration features in an on-demand offering.
IBM Raises 2012 Expectations as Software Biz Booms
April 18, 2012IBM is growing its software business, though hardware isn't moving as fast. Big Blue now expects earnings per share of at least $15 for 2012, up 15 cents from its previous guidance.
10gen Aims to Increase Enterprise Adoption of MongoDB NoSQL Database
April 17, 201210gen, the lead commercial sponsor behind MongoDB, last week announced two partnerships designed to help get the open source NoSQL database on the radars of companies looking for solutions to their Big Data challenges.
Genesys Links Mobile Apps with Contact Center Agents
April 17, 2012Genesys Mobile Engagement helps companies offer improved service to the growing numbers of consumers using their smartphones for customer service and support.
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