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Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications.

Host Analytics' App Narrows Finance and Sales Divide

July 22, 2014

Host Analytics' Sales Planning app streamlines sales forecasting and planning and links sales activity to business outcomes, encouraging sales and finance pros to collaborate.

NetSuite Buys E-commerce Provider Venda

July 17, 2014

NetSuite hopes the purchase will promote growth of its SuiteCommerce software and accelerate its expansion into Europe.

SoftWatch's Analytics Service Targets Software Licensing Costs

July 16, 2014

SoftWatch's OptimizeIT service analyzes software usage patterns, with the aim of helping enterprises lower their licensing costs.

IBM, Apple Join Hands as Unlikely Enterprise Partners

July 15, 2014

NEWS ANALYSIS: Apple also has been trying to move into the enterprise for a long time, a place IBM has owned for more than 60 years.

Genesys to Put IBM's Watson to Work

July 9, 2014

Customer satisfaction is the focus as Genesys integrates IBM's Watson with its Customer Experience Platform.

Yammer Comes to More Office 365 Plans

July 8, 2014

After bundling Yammer with its high-end Office subscriptions, Microsoft is bringing the enterprise social networking platform to more subscription tiers.

MapR Gets Big Money for Big Data

June 30, 2014

$110 million funding round underscores high-value potential for Big Data applications.

GE Teams with Frost Data Capital on IoT Incubator

June 25, 2014

GE will work with Frost Data Capital to create startups focused on opportunities related to the Internet of Things.

Salesforce Beefs up Desk.com Customer Support Software

June 17, 2014

An agent console that centralizes customer support information is one of the new features in the latest iteration of Salesforce's Desk.com customer support software.

Oracle Accelerates Apps In-Memory

June 12, 2014

Migrating enterprise applications from disk to memory comes with some significant performance gains.

Badgeville Targets Online Communities with Gamification Software

June 11, 2014

Badgeville for Communities offers out-of-the-box integration with popular community and collaboration platforms including Yammer, Jive and Microsoft SharePoint.

Pegasystems Gains Co-browsing Tech by Acquiring Startup

June 10, 2014

Pegasystems plans to add Firefly co-browsing technology to customer service and sales applications.

Oracle Expands Enterprise Management

June 4, 2014

Oracle Enterprise Manager 12c update aims to better manage software and hardware, including cloud deployments.

MapR Intros Hadoop App Store

June 4, 2014

App Gallery features Big Data apps and utilities from MapR's Hadoop ecosystem partners.

Actian Delivers SQL Analytics Natively in Hadoop

June 3, 2014

Actian aims to make Big Data analytics more accessible by allowing SQL users to conduct advanced queries directly on data in Hadoop.

SAP HANA Now Supported on Red Hat Enterprise Linux

June 2, 2014

Enterprise Linux vendor Red Hat's announcement that it will support SAP's HANA is good news for SAP and Red Hat hardware partners like Dell and IBM.

IBM Offers Cloud Analytics as a Service

May 29, 2014

IBM's soup-to-nuts approach to cloud analytics aims to help organizations get their Big Data initiatives up and running.

Genesys Intros Managed Service Offering

May 28, 2014

The contact center software provider's first managed service offering focuses on workforce optimization.

Businesses Find Value in Embedded Analytics

May 27, 2014

A Logi Analytics study indicated customers are starting to demand embedded analytics, and the user base is expanding.

Pegasystems Rolls out New Sales Force Automation Release

May 21, 2014

Pega SFA gives sales teams contextual recommendations to help close deals and supports social and mobile sales strategies.