News: December 2004

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for December 2004

The PeopleSoft founder quits one week after PeopleSoft accepts Oracle's $10.3 billion acquisition bid.

Why aren't more people really using Web analytics to optimize site performance? Start fresh in 2005!

The parents are getting along. How about the kids? Chronology of a Merger

An industry expert offers cross-selling and up-selling tips and techniques to increase your average dollar amount per order.

The company sees opportunities in financial services and government as it outlines plans to bring PeopleSoft into the fold. Chronology of a …

Could your prospect's job be on the line when they buy your product? Six key B2B buying principles help reduce the risk.

Hindsight being 20/20, critics have begun arguing about what led to PeopleSoft's demise as a solo company.

A new firm offers a 15-point e-mail audit and certification program.

More mergers loom in an ERP world dominated by SAP and Oracle.

New comScore/Overture study challenges preeminence of trademark-based searches.

Revenue Science co-founder joins the portal player.

UPDATED: The company's partner program aims to fill in customer relationship management holes that other vendors aren't.

Convoq launches a new version of its Web conferencing service for small and mid-sized businesses.

To improve customer service and save money, the carrier taps Nortel to bring VoIP to its U.K. call centers.

Two compelling applications of next-generation behavioral targeting.