News: January 2005

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for January 2005

January 31, 2005

The company's Sugar Suite expands customization and wireless integration.

January 25, 2005

A new handheld device gives retail representatives the expertise to make any number of recommendations to customers.

January 25, 2005

The online car insurance broker uses a 'virtual customer service rep' to get users over the transaction hump.

January 21, 2005

Eager to help what it calls underserved SMBs, Siebel adds industry-specific CRM editions to CRM OnDemand 6.

January 18, 2005

The company will simultaneously develop old and new products under the banner of standards-based Java. A Combined Oracle Launches

January 13, 2005

Research and analyst firms predict which verticals are in for a shock in a post-PeopleSoft merger world.

January 11, 2005

UPDATED: The CRM vendor is tackling the verticals with OnDemand software catering to industry-specific markets.

January 4, 2005

The company believes it will have the handful of remaining PeopleSoft shares needed for an accelerated takeover.