News: January 2010

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for January 2010

The company's Extension Customer View offering gives banks a holistic view of their customers.

The iTuple CRM app from ERP software provider xTuple is now available at iTunes.

The company has launched its new cloud monitoring service.

The new module integrates SugarCRM with MailChimp.

The company is claiming $700 million in damages from EDS.

The conference will include keynotes on the future of CRM, open source and cloud computing.

Suing a customer who's active in social media is unlikely to be a constructive move.

Social networking solutions can help companies improve customer satisfaction rates worldwide.

New product offerings resulted in an increase of year-over-year revenue by more than 20 percent

he CRM provider is seeking to raise $57.5 million for working capital, to pay off debt, and to make acquisitions.

The solution is designed to help companies comply with different regulations when trading globally.

The tool lets retailers deliver customized messages, coupons and promotions to mobile device users.

Users can gain two months of free access to ZoomInfo's online database in exchange for their Outlook business contacts.

Enterprises are focusing on hosted CRM and business intelligence applications.

The credit union spent six months developing a proprietary system to analyze a wide range of customer data.

The company's new unified communications solution is compatible with its Strata CIX IP business communication systems.

The acquisition makes Newsgator one of the largest enterprise collaboration companies in the Enterprise 2.0 space.

The free events will offer guidance on formulating and implementing successful CRM strategies and processes.

The solution will gain the ability to recommend people and content automatically.