News: January 2010
Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for January 2010
Siperian Focuses on the Customer
January 29, 2010The company's Extension Customer View offering gives banks a holistic view of their customers.
iTuple for iPhone, iPod and iPad
January 28, 2010The iTuple CRM app from ERP software provider xTuple is now available at iTunes.
Cloudkick Monitors Cloud Performance
January 27, 2010The company has launched its new cloud monitoring service.
ALT-Invest Announces SugarChimp ListSync
January 27, 2010The new module integrates SugarCRM with MailChimp.
BSkyB Wins CRM Lawsuit
January 27, 2010The company is claiming $700 million in damages from EDS.
SugarCRM Announces SugarCon 2010
January 27, 2010The conference will include keynotes on the future of CRM, open source and cloud computing.
Basic Social CRM Advice: Don't Sue
January 27, 2010Suing a customer who's active in social media is unlikely to be a constructive move.
CRM in Emerging Markets
January 26, 2010Social networking solutions can help companies improve customer satisfaction rates worldwide.
2009 a Record Year for eLead
January 26, 2010New product offerings resulted in an increase of year-over-year revenue by more than 20 percent
Convio Plans IPO
January 26, 2010he CRM provider is seeking to raise $57.5 million for working capital, to pay off debt, and to make acquisitions.
Management Dynamics Launches End-Use Manager
January 26, 2010The solution is designed to help companies comply with different regulations when trading globally.
Epicor Launches Mobile Marketing for Retailers
January 26, 2010The tool lets retailers deliver customized messages, coupons and promotions to mobile device users.
CRM Spotlight: ZoomInfo Launches FreshContacts
January 25, 2010Users can gain two months of free access to ZoomInfo's online database in exchange for their Outlook business contacts.
Businesses Counting on SaaS
January 22, 2010Enterprises are focusing on hosted CRM and business intelligence applications.
Spotlight: STCU Analyzes Customer Data to Improve Service
January 22, 2010The credit union spent six months developing a proprietary system to analyze a wide range of customer data.
Toshiba Introduces Strata Call Manager
January 22, 2010The company's new unified communications solution is compatible with its Strata CIX IP business communication systems.
Newsgator Buys Tomoye
January 22, 2010The acquisition makes Newsgator one of the largest enterprise collaboration companies in the Enterprise 2.0 space.
SugarCRM Announces Plans for CRM Acceleration Winter Tour
January 22, 2010The free events will offer guidance on formulating and implementing successful CRM strategies and processes.
Lotus Connections to Add Social Analytics
January 22, 2010The solution will gain the ability to recommend people and content automatically.