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News: April 2010

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for April 2010

Consona CRM Offers Cloud-Based Deployments

April 30, 2010

Consona has partnered with Amazon Web Services to offer cloud-based deployments across all its CRM software applications.

Aspect 6.6 Offers Improved First Call Resolution

April 30, 2010

Aspect Unified IP 6.6 Enhanced, a unified communications and collaboration services platform, includes new security, functionality, and …

RollStream Announces Supplier Management Services

April 30, 2010

The company says its new Supplier Master Data Management (MDM) Services can reduce supplier management costs and eliminate supplier risk.

Call Center Package for Property Management

April 30, 2010

AnswerFirst's new Property Management Basic Answering Service Package is configured to reduce operator talk time.

Is Business Intelligence Software Enough?

April 30, 2010

In spite of the millions invested by BI software developers, typical BI solutions struggle to keep up with the increasing volume and …

Zylog Announces Mobile Dynamics ERP, CRM Apps

April 29, 2010

The company has announced its add-on suite for Microsoft Dynamics CRM and ERP applications.

Microsoft Discloses Dynamics Roadmap

April 29, 2010

Microsoft is expected to release its Dynamics GP software on May 1, 2010.

SugarCRM Announces Tour to Launch Sugar 6

April 29, 2010

The company has announced its CRM Acceleration Spring World Tour schedule.

Attensity Acquires Social Media Monitoring Company

April 29, 2010

Attensity plans to provide deeper analytics through the Biz360 platform.

Tealeaf Offers New Customer Experience Management Software

April 29, 2010

The company's CEM software offers an early warning system to identify struggling customers.

Rackwise Announces Data Center Business 3.5

April 28, 2010

New features of the software include business service management and charge-back reporting.

Surado CRM Offers Increased Storage Space

April 28, 2010

The company has increased the amount of storage space for Professional and Group versions of Surado CRM Online.

Open-Source SugarCRM Clearly a Winner

April 28, 2010

Open Source CRM Provider SugarCRM has been named one of the OnDemand Top 100 winners.

Ridgid Develops Blackberry CRM App

April 28, 2010

The company has developed a Blackberry-based CRM application to free its sales force from the tyranny of laptops.

InQuira Launches Knowledge-Powered Sales Application

April 28, 2010

The company says its enterprise app, InQuira Sales Intel, is designed to help sales teams boost lead conversion and productivity.

VMforce Boosts Cloud Offerings With Salesforce.com

April 27, 2010

Salesforce.com and VMware are expected to announce a joint product that will boost their cloud computing strengths.

Lawson 'Internal Cloud Service' for Enterprise ERP Software

April 27, 2010

The company says its second cloud offering separates enterprise software from the machines.

Loopfuse Announces New SalesForce.com Plug-In

April 27, 2010

LoopFuse's OneView Prospect Activity SalesForce.com Plug-In provides real-time activity information for any lead or contact.

Z1 SecureMail Integrates ERP Connection

April 27, 2010

Zertificon Solutions has added an ERP Connector to its Z1 SecureMail Gateway e-mail encryption solution.

Axia Revises Checklists for Accounting, CRM Systems

April 27, 2010

The company has announced revised checklists for RFI/RFP creation.