News: June 2010
Build Your Own Business Intelligence Platform with SQL
June 30, 2010With SQL Server you can build a business intelligence (BI) platform on a tight budget.
Gartner Highlights the Past, Present and Future of CRM
June 30, 2010The clear message from Gartner analyst Ed Thompson: change is happening fast.
Report Suggests Consumers Prefer Email Contact Over Social Media
June 30, 2010Rhino Marketing says that consumers still check email first and social media sites or search engines second.
Scribe Launches Scribe Insight 7.0 Software
June 30, 2010New multiple target connections enables sales order data to be passed from CRM to ERP and also updated in both systems in a single operation.
CRM Choices From Proprietary to Open-Source
June 29, 2010Extreme CRM Makeover details a company's CRM solution from initial matching of requirements through to implementation.
Business Automation Companies Address Marketplace Changes
June 29, 2010Changes in business automation software companies address new marketplace requirements.
Crowe Horwath Announces ERP for Metals Industry
June 29, 2010The Crowe Metals Industry Accelerator for Microsoft Dynamics AX solution offers an enterprise resource planning (ERP) solution for the metals industry.
Acxiom Partners with Return Path for Email Deliverability
June 29, 2010The new partnership claims to allow marketers to drive more revenue from email campaigns with placement rates higher than the industry average.
Business Process Management Goes Social
June 28, 2010A new discipline is emerging to fuse the scientific approach of BPM with the the openness of social media.
Microsoft and Salesforce.com Duel Over Patents
June 28, 2010Microsoft and Salesforce.com are dueling in US courts. Each are accusing the other of violating patented technology.
Netezza Announces TwinFin For Advanced Workload Analytics
June 28, 2010The TwinFin appliance will include advanced analytics capabilities and a new release of the Netezza Performance Software.
Salesforce Suit Clouds Microsoft's Patent Attack
June 25, 2010It looks like it's going to be tit-for-tat between CRM software leader Salesforce.com and Microsoft as the legal confrontation between the two expands. What happened this time?
iContact Brings the Social Web to Email Marketing
June 25, 2010iContact and Flowtow integration lets marketers segment subscribers based on social web use.
Intelestream Offers CRM Application Free Trial
June 25, 2010The company has announced a 30-day free trial of intelecrm, its on demand CRM solution for small and medium sized businesses.
CDC Launches Social CRM 6.0
June 25, 2010CDC Pivotal Social CRM 6.0 offers integration with social media sites to better identify leads and gather sales intelligence.
VirtuOz Announces Rapid Adapt Virtual Agent Solution
June 25, 2010VirtuOz Rapid Adapt intelligently groups user conversations to determine the true intent of customers.
ICMI Launches Customer Management Operation Standards Program
June 25, 2010The CMOS program provides a results-driven framework for advancing a contact center's overall performance.
Workscape Unveils Business Rules Engine for HR Management
June 24, 2010Workscape EligibilityManager is a business rules engine that enables Human Resource departments.
Planning a Business Intelligence Software Strategy
June 24, 2010A shift in strategic business thinking will see new investments in business intelligence and analytics tools.
Socialware Offers Corporate Financial Services Research
June 24, 2010New findings suggest financial services companies are in violation of FINRA's guidelines on social media without knowing it.
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