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Social Media - News

Industry and product news on Social CRM, Social Media Monitoring, Collaboration, and Enterprise Social Network software and solutions.

Jive Collaborative Software Update Leverages Machine Learning

Insights powered by machine learning and enhanced user profiles are among improvements to Jive's Interactive Intranet and Customer Community …

Microsoft's $26B Deal for LinkedIn Puts Social Back on Enterprise Map

With its $26 billion acquisition of LinkedIn, Microsoft will be able to embed social features into its popular productivity apps.

Jive Adds Mobile Apps in Bid for New Business

Jive, best known for its enterprise social networking platform, is introducing three new mobile collaboration apps that it hopes will help …

Attensity Boosts Ability to Discover 'Unknown' Trends in Data

Updates to Attensity Q software help organizations detect emerging themes in social data, and make it easier to compose and filter queries …

Zoho Tightens CRM Integration for Unified Customer Experience

Zoho's latest CRM release integrates marketing, sales and support software and adds new Web analytics and social capabilities.

Yammer Comes to More Office 365 Plans

After bundling Yammer with its high-end Office subscriptions, Microsoft is bringing the enterprise social networking platform to more …

Simply Measured Raises $20M for Social Media Analytics

Trinity Ventures leads a Series C round of funding for the social analytics company.

Social Enterprise, Machine Learning Meet in Microsoft's Office Graph, Oslo

The business software maker provides a closer look at technology that the company believes will fundamentally improve the way teams get work …