News: July 2003

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for July 2003

The risk of becoming a collateral casualty in the war on spam is large for small businesses that rely on e-mail as a primary marketing …

Does your privacy policy protect your business?

The Web-based CRM software provider takes aim at Fortune 1000 companies by adding a dashboard view for C-level and sales exeucutives and …

If you could have any analytics software in the world, what would it be? Part one of a three-part series.

As the enterprise applications market roils in turmoil, Siebel Systems restructures, cuts 490 jobs and moves some operations overseas.

The $820 million acquisition joins two strong players in the business intelligence software sector.

While others outsource, 2Wire expands its help desk, profiting by picking up calls for its partners and gaining feedback to improve its home …

While others outsource, 2Wire expands its help desk, profiting by picking up calls for its partners and gaining feedback to improve its home …

At the mall or on the Web, retail is retail. LiveOffice sets out to help small online shops lock in on potential buyers with instant …

As a small business grows, it must often transform its back office system to allow it to focus on its core business placing burdens on the …

The analytics firm adds WebCriteria's Site Analyst to its suite of offerings.

Global deal will be for software, hardware in corporate wireless environments, and based on open-source operating system Linux.

Despite increases in CRM spending, customer service in the government sector could stand improvement.

UPDATE: Embroiled in a fight to stave off Oracle's unwanted advances, PeopleSoft says early second quarter results exceed expectations …

The company maintains its fight to remove its rival's 'poison pill' but delays a legal hearing after a second request for anti-trust …