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News: February 2010

Industry and product news on CRM, Business Intelligence, ERP, supply chain management, and other enterprise applications. - Archive for February 2010

PlayPhone Chooses Sybase IQ

The solution will be used to provide PlayPhone with information on its customers and marketing campaigns.

Virgin Media Collaborates with Zeus

The collaboration is aimed at improved Virgin Media's online customer experience.

Campaigner Updates EMail Marketing Offering

The new release is designed to help small businesses run their own e-mail marketing campaigns.

StrongMail to Integrate with SAP CRM

The combined solution will help companies identify the most influential customers in their CRM database to target their e-mail marketing …

Salesforce Reports FY 2010 Results

The company added 17,100 net new customers during the past year.

RedHorse CRM Updates to Version 2.5

The interim release is a quick followup to the company's recent introduction of v2.4.

SAP Intros BusinessObjects Business Intelligence OnDemand

The solution combines all SaaS-based BI offerings in the SAP BusinessObjects portfolio.

IQMS Launches EnterpriseIQ 7.7

The new release includes more than 400 revisions across all areas of the ERP package.

SMS Buys Bright Blue

The company has been looking for an opportunity to acquire Oracle Siebel CRM and business intelligence capabilities for two years.

Jive Software Considers IPO

The company taking steps that may lead it towards a public offering.

Responses to Chatter in Beta

Users see the solution as extremely useful, through the lack of access for users not on Salesforce is source of frustration.

NaviSite Sells Managed App Business to Velocity

The deal covers the division that serves Lawson and Kronos applications.

Microsoft Dynamics NAV 7 Delayed

The release is now tracking for 2011 to 2012.

Sendible.com Upgrades Offering

The site is designed to help companies manage their social media presence.

Virgin HealthMiles Chooses IntelliResponse

The company will use the hosted Answer Suite technology across all of its customer service channels.

Lawson Updates Talent Management Suite

The new version offers enhanced globalization features, enhanced integration, and a new learning and development module.

SAVO Integrates with SAP CRM

The companies are offering packaged integration on current releases, and out-of-the-box integration for future releases.

Experian, CedarCrestone Partner on CRM for Higher Education

The companies are launching an updated version of Experian QAS for Oracle's PeopleSoft Campus Solutions.

Putting the 'Customer' and the 'Management' Back in CRM

By taking 10 minutes every day to discuss customer data, issues and key metrics, startup Pixability has managed to head off potential …

Noble Systems Introduces TouchStar 6.0 for Call Centers

The company has added significant enhancements to the call center software solution.