Customers looking for an inexpensive way to work with larger sets of data can take advantage of Karmasphere Analyst, a tool that allows business analysts to use SQL to query a variety of Hadoop implementations. According to this report on…
FuzeDigital offers a customer relationship management (CRM) product that serves as social business software that blends comprehensive multichannel support and online community technologies. As mentioned in this CRM Buyer report, when compared to other CRM providers, FuzeDigital is not yet…
Business analytics tools and services vendor, Angel, recently produced a study that looks at the value of business intelligence analytics and the information and insight you can gather to improve the customer experience. This TMCnet report provides an overview of…
UK-based vendor Really Simple Systems has recently announced that more than 1,000 users have signed up for Really Simple Systems Free Edition, the company’s free cloud customer relationship management (CRM) offering. As mentioned in this news release on PR Wire,…
Trying to ensure that you get the most out of a customer relationship management (CRM) solution can be a challenge. This Soffront Blog post provides an overview on the review process used by Payroll Solutions, a Time and Attendance and…
Business Intelligence (BI) software provider, Jaspersoft, has recently announced several enhancements to its open source community site, JasperForge.org. As noted in this PR Newswire release, the company has added new services to JasperForge.org has integrated Drupal, the world-leading content management…
Advice offered in this article on CRM Buyer suggests that before you buy CRM, you need to understand its application in your business. For example, decide how how it will it be used, what specific problem is it being brought…
InsideView says its rapidly expanding partner program has reached new heights. In this recent MarketWire news release, the company claims that more than 50 partners now represent its leading sales intelligence solution designed to provide value in several key areas:…
SAP AG (NYSE: SAP) has recently announced its intent to acquire disclosure management solutions from cundus AG — headquartered in Duisburg, Germany — comprising cundus Financial Statement Factory and cundus information Collector. The company’s news release on PR Newswire states…
Three events last week foreshadow the renewal of enterprise software as an exciting and interesting place to be. According to this ZDNet report, Salesforce.com made a definitive leap from departmental solution to enterprise platform vendor, SAP outlined coherent cloud strategy…
Motive Systems, the developer of M-Files easy document management software has announced that M-Files for Salesforce CRM is available for deployment on AppExchange 2. As reported by the company in this news release on SF Gate, the enterprise cloud-computing platform,…
Data mining and predictive analytics software provider, Salford Systems, has announced its new Salford Predictive Modeling (SPM) software suite. Noted in the company’s press release is that SPM provides businesses, institutions and government agencies with a highly accurate, ultra-fast platform…
Developed by Online One, the new OneScan iPad application allows access to NetSuite’s cloud based ERP system. As reported in this IT Wire story, the the system is being used by warehouse pickers, who wear the barcode scanner on a…
Customer Relationship Metrics has announced that it has added a free Speech Analytics Software component, for qualified candidates, to its speech business intelligence software: Speech BI and Speech BI Plus On-demand. As mentioned by the company in its news statement…
Microsoft (NASDAQ: MSFT) has unveiled a pre-release version of Microsoft Dynamics CRM 2011 and set a launch date of Jan. 20 for the official release of the CRM software. Microsoft announced the availability of its next-generation customer relationship management (CRM)…
Hewlett-Packard (NYSE:HPQ) has denied a report that it is backing away from business intelligence and its Neoview data warehousing solution. As reported on InformationWeek the company has recently hired software marketing veteran Marge Breya who has joined HP from SAP.…
QlikTech, (NASDAQ:QLIK) has recently announced momentum and popularity of its QlikView Personal Edition. As reported by the company in this Business Wire news release, the company started by averaging 6,000 to 7,500 new users each month, but in the past…
Gartner says Master Data Management (MDM) is a fast-growing software market that has ‘continued to exhibit double-digit growth, even through the worst of the global recession.’ This IT Business Edge report looks at Gartner’s predictions and discusses the financial issues…
There is a new enterprise IT architecture that emerges from a reevaluation of modern business intelligence (BI) needs and technologies. This ongoing series of articles on BeyeNetwork describes the practicalities of moving from today’s business intelligence environment to the new…
As noted in this CRM Buyer article, Microsoft (Nasdaq: MSFT) Dynamics CRM provides customers with a complete customer service solution, including marketing, service automation and sales capabilities. Microsoft currently offers Microsoft Dynamics CRM 4.0 as either an on-premise option or…
Salesforce (NYSE: CRM ) and SAP: its an obvious comparison. As noted in this ZDNet report many people like to think that SAP represents the old, legacy way of the world while Salesforce is often portrayed as the face of…
According to a recent Aberdeen Group report, 67% of “best in class” companies and 21% of all businesses have adopted some form of self-service business intelligence. As noted in this article on ComputerWorld, self-service BI looks to be the next…
IBM is putting a focus on acquisitions of business intelligence software providers as customers turn to analytics to help run their businesses. As reported on CRM Buyer, Over the past five years, the company has spent $14 billion on 24…
Avidian Technologies has recently announced the launch of Prophet 5 Ultimate Edition, the newest product in the company’s leading Microsoft Outlook-based customer relationship management (CRM) software line. As noted in this news release on Business Wire, Prophet Ultimate enables businesses…
Infor has recently announced the general availability of CRM Epiphany Data Advisor. As reported on TMCnet, Infor's latest release has the ability to streamline the process of collecting, consolidating and improving opt-in customer data throughout the global enterprise. Once the…
Jabra and Voice Assist have revealed an important partnership between the companies. As reported on TMCnet, the new partnership enables all employees at Salesforce to use the messaging system Chatter, email, talk on the phone, and update Salesforce records, all…
Oracle Corp. (NASDAQ: ORCL), according to The Wall Street Journal, is expected to report sharp gains in profit and sales when it posts fiscal second-quarter results after the market’s close next Thursday. “Analysts polled by FactSet Research believe Oracle will…
According to a new report on Hospitality.net, CRM can no longer function as just a database of customer names and contact information. As noted in the report, CRM must assume a new much more central role in profit optimization across…
Zoho has announced that Zoho CRM offers new integrations with QuickBooks and telephony systems. As noted in this Business Wire relese, Zoho CRM for QuickBooks gives SMBs and other users a convenient, automated way to synchronize customer data between the…
BMC Software (NASDAQ:BMC) has announced that its popular BMC Control-M workload automation solution has new capabilities for Informatica and SAP BusinessObjects. According to the company in its news release, the new capabilities ensure that users can leverage business intelligence solutions…
SAP (NYSE: SAP) has recently announced the availability of “Business Analytics at SAP EcoHub,” a site that the company claims offers the most comprehensive set of business analytics solutions — from SAP and partners. As noted in this PR Newswire…
Netvibes has recently introduced a new Dashboard Intelligence solution that he company claims to be an effective way to transform the daily chaos of the real-time Web into tangible trends, alerts and business processes. As noted in this news report…
SAS allows companies to track customer opinion with its Social Media Analytics package and the company will soon launch Conversation Center, a product designed to help organizations capture and identify relevant tweets. According to this report on ZDNet Asia, Dr…
Most major IT vendors are rushing to market with appliance-like systems that have shown great potential in redefining the types of business value that truly innovative IT can offer. As reported on Global CIO, this new wave of optimized and…
The Definitive Guide to Lead Nurturing offers useful, qualitative insight from today’s marketing thought leaders and basic and advanced B2B marketing best practices on must-have campaigns. Released by Marketo, a global Revenue Performance Management solution provider, the new guide (PDF…
Business Intelligence has gotten bigger, with everyone from executives to casual users having an opinion on the company’s BI strategy. As reported on InformationWeek, all four mega vendors (SAP, IBM, Oracle and Microsoft) have recently released major new versions of…
Will social CRM make it big in 2011? This ZDNet blog outlines a forecast of what will be big in CRM for next year. The list includes mobile CRM growth, social CRM integration and analytics insight apps. “Analytics exhibits the…
IBM (IBM) has announced that powerful new predictive analytical capabilities, constructed using intellectual property from 21 inventions, have been incorporated into its global technology services portfolio – including information technology and strategic outsourcing services. As noted in the company’s news…
Capsule offers a user-friendly, relatively affordable ($12 a month per user) combination of task-management systems, sales-pipeline technology and calendar tools. As noted in this review via Reuters, this relatively new entrant on the market has the potential to be a…
NetSuite CRM+ is a customer relationship management tool that provides users with more than just standard customer service functionality. As reported in this article on CRM Buyer, NetSuite’s system gives users the capability to run their entire business by providing…
BMC Software has recently announced three new applications on the BMC ServiceDesk on Force.com solution. As reported on TMCnet, the new applications are change management, problem management and configuration management database (CMDB). “With these new apps BMC Software (News –…
QuantiSense announced the latest release of its Retail Analytics and Business Intelligence software, which includes dashboards designed especially for the iPad. As reported on TMCnet, with iPad-compatible dashboards, retail executives can interact with data and instantly highlight problem areas and…
A recently announced partnership between Astadia, LeadJen, and Jesubi aims to bridge the gap between digital marketers and sales teams. As reported on Destination CRM, Astadia, a technology-enabled cloud consulting service, will team with LeadJen, a B2B lead generation company,…
Last week, business intelligence and analytics software vendor Tableau Software removed data visualizations published by WikiLeaks to Tableau Public. As reported on the Tableau Software blog, the company said it understood this was a sensitive issue but wanted to assure…
HP’s (NYSE: HPQ) software acquisition strategy will focus on BI (business intelligence), one of the industry’s hotter sectors of late, analysts say. As reported on PC World, HP probably will acquire a major brand in established pure-play BI. The possibilities…
This year’s set of CEO Vision Awards go to an interesting mix of executives from across the technology industry landscape. Award winners include Jim Goodnight, of enterprise apps vendor SAS and the CEO of LinkedIn, Jeff Weiner. “Then there’s Jim…
Revealing that it changed its search result requirements to try and avoid ranking businesses that supply poor customer service, this TMCNet report states that Google has tried to diffuse the situation that has become an alarming reality: When vendors treat…
TreeHouse Interactive has announced an advanced feature set for Marketing View, its demand generation and marketing automation software. As reported by the company in this Business Wire release, the new Reveal Web Analytics functionality in the software delivers powerful Web…
Whether you’re new to contact management software or a long-time ACT fan looking to upgrade, Sage ACT 2011 offers a lot to like. This Small Business Computing review takes an in-depth look at Sage ACT 2011 and the new features…
DSPanel has recently announced the latest addition to its Performance Canvas mobile analytics product group, an Apple iPad data visualization and analytics functionality. As reported by the company in this PR Web news release, this new functionality allows users the…